Used Volvo XC90 for sale near Hicksville, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

I truly can not say enough good things about my new 2022 Volvo XC90 T6. I have admired the Volvo SUVs from afar as a minivan mom for 15 years and this was my year to make the move. No turning back; it is sporty, classy, comfortable, safe, I could go on forever. Classic black and dark brown interior. The info center takes a bit to get used to and it seems like there are features everywhere so definitely just hop on you tube to figure them all out at your own pace because the sales person will tell you, but no way you can get them all down. One of my ultimate favorites are the rotating fog lights. As you turn the lights turn with your vehicle. Lane assist is not for me; I've been driving too long to have it as it seems overbearing. 360 camera and all of the warnings are great though because you never know who is barreling down through the parking lot. Narrowed it to the 2023 Honda Pilot and 2022 MDX Technology; got tired of waiting on the Pilot and frankly it was a bit too big and the MDX just didn't have the sporty look I wanted. I feel like with the Volvo I got it all!

Glen Cove Volvo far surpasses the phrase customer service. As soon as you drive up for service there is someone there to greet you with a smile and to make sure all of your questions and needs are answered. Whether your car is in for an hour or a few days they constantly aren’t in touch with you to let you know the progress and how soon they will have your car back to you. When I picked up my car it was ready for me completely cleaned inside and out and all I had to do was exchange the keys of the loaner vehicle I was using get into my car and on the way I went. A special thank you goes out to Bob the service manager who handled my car and Glen Cove Volvo is very fortunate to have such a dedicated employee.

This dealership owned by the Riley family has evolved with the times since my first Volvo back in 1980. The main reason I like their service is Paul Zulkeski. Paul comes from a Volvo service background and knows these cars inside out. Bottom line, he gets the right job done the first time. I have no idea what I'll do in terms of service when the time comes that he is no longer there.

Never had any major problems with the car. Mostly software problems but they were quickly fixed with a restart/reset of the system. The ride is bery comfortable and on long drives a pleasure to sit it. The place this car has is huge and every passenger has largly enough space. The car is slightly underpowered for such a heavy tank (only 235PS) but is still enough to have a comfortable ride (low RPMs) on the highway. I average 37-33mpg which gives me about 700 miles of range and if you’re not in a hurry and drive about 50-60mph you can even go up to 900 miles on the highway (I drive the mild-hybrid). I feel also safe driving it, thanks to all the assistants it has and the safety-history.

I would rate Audi of Englewood 10 stars, if that were possible! They were honest, kind, and fair. Buying this car was one of the easiest and most pleasant retail experiences I have ever had. I was in the market for a very particular car with very specific, hard to find options. They had the car which fit my specifications and didn't try to dissuade me or upsell me. The car was exactly as described. The process of buying it was easy. They prepared the paperwork on-line and I had only to sign some documents and the dealership. James Bak, my salesperson, could not have been more helpful, as was his associate who did the paperwork end. The dealership is very successful and stands behind what they sell. I had a minor issue with a missing trunk divider and they took care of it, even though they were under no obligation because the car was purchased "as is". Anyway, whether you are looking for a new or used Audi or any other car, I could not recommend Audi of Englewood more highly.

I had my Volvo serviced @ Huntington Volvo. I dealt with Donna who was very caring and patient She told me about the repairs that Bob the mechanic recommended and I felt very comfortable Is making the decision to have the work done. I am a very satisfied customer. Thank you Donna and Bob for your help getting my Volvo End tip top shape. I would recommend getting your car serviced at Volvo of Huntington . Thanks again sincerely William Erdogan

On September 18, 2023, I purchased a new 2024 Volvo and am happy that I chose to do business with Patrick Volvo in Schaumburg, Illinois. Shortly after my arrival at Patrick, I was very lucky that I was courteously approached by Belen Amador, my Client Advisor. Because she was not pushy (I appreciated that very much), I chose to accept Belen’s assistance throughout the buying process. I was pleased that I had a seamless transaction because of Belen Amador’s expertise and exemplary customer service. She was knowledgeable, helpful and thorough before, during and after the sale. Patrick Volvo is fortunate to have Belen on their staff because she is an excellent representative for their dealership. There is no question that when I need another Volvo, I will most definitely contact Belen. It was my pleasure that I had the opportunity to do business with her. In addition, I would not hesitate to highly recommend Belen and Patrick Volvo to anyone else interested in buying a Volvo. I have purchased many cars over the years, and I must say that I do believe this was the best car dealership buying experience I have ever had. Thank you, Belen and Patrick Volvo!

Dan and Nick were good to work with. Recently purchased a Volvo. When I test drove the car there were a few issue as most used cars have. They had each issued fixed when I picked up the SUV.

This car more than met my needs in style ,in comfort,in reliability,in room,in safety.I would love to have another one as great as that one.

My Salesman was extremely knowledgeable in both essential areas. Sales and service experience was very beneficial. In fact I called Dan because of my positive relationship on service side. He answered all my questions and never pressured us. Suggest that before someone becomes a salesman he should get some basic training in the servicing department.

The experience buying a car here is stress free! Benny my salesman was great, very attentive and helpful. It’s a good feeling when you know you can car shop and not feel pressured. I would definitely recommend luxury motor club.

Paul helped me and advised during my visit to the service department. He was very knowledgeable detail oriented and explained all very clearly. However I have a concern with the service department. When I tried to make an appointment the phones kept ringing but no one picked up. Tried to connect thru parts and sales department and it was again going to a voice mail. Left a message but did not hear back. I called again and got the parts department and the gentleman at parts instructed me to send a text. Then they responded. The management should look into a better way for customers to set up services ce appointment. Thank you.

This is best Volvo dealership in the area! Recently had my XC90 serviced! Matt in service was great! I had an unexpected service repair and he did a good job explaining what was wrong! I was able to get a loner car and keep it for two days while they fixed my car!! There was a mistake with my bill and Matt addressed that as well and followed up! This not the 1st Volvo I purchased and serviced from here! If I was going to purchase again, it would only be from this dealership!

We were looking for a luxury SUV that handled well and looked great. This was the best SUV that we ever purchased! It is high off the ground and handles well on the highway and in the city. Torque and hp are excellent and the car is whisper quiet on the road. The interior is very luxurious and the leather is soft and comfortable.

Excellent Automotive Repair work and an Outstanding Team. I highly recommend Paul and his team at Riley Volvo, in Stamford, CT. Paul and his team take great pride in their work, and this makes all the difference in the service you receive. Additionally, their attention to detail, as they work on your car, means you will always get exceptional results. Simply put, Paul and his team, leave no stone unturned to understand the problems you bring to their attention, and to identify strategies to solve those problems, at a reasonable price. I have always found this to be the case at Riley Volvo. You can’t go wrong with Paul and his team at Riley Volvo.

Ashley, my service coordinator, was extremely professional throughout the entire process. This was my 20,000 mile maintenance check up, but I had a tire that had a bubble due to these awful roads in NY/CT. Ashley quickly identified the problem; ordered the tire, and had it installed in time for me to drive my car for a planned weekend vacation. This dealership provided excellent service!