Used Volvo XC90 for sale near Smithtown, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

We were looking for a luxury SUV that handled well and looked great. This was the best SUV that we ever purchased! It is high off the ground and handles well on the highway and in the city. Torque and hp are excellent and the car is whisper quiet on the road. The interior is very luxurious and the leather is soft and comfortable.

I had a wonderful experience with these guys. Salesman Drew was amazing. Helped me and made the process so easy and efficient. I would definitely recommend these guys to any one.

Gorgeous inside and out and brilliantly designed. This car purrs when you accelerate. Not only is it the safest car on the road, its luxurious and fun to drive.

I never thought i would be writing a positive review about a car dealership after being burned in the past, however my experience here at glen cove volvo has been nothing short of great. Jehovani is a great worker who doesnt try to scam or bs customers with any shady antics. I appreciate his honesty and service towards my sale. Although, i did buy an Acura from a volvo dealer, im pretty confident in my purchase and the smooth transaction from the dealer reassured me even more.

Steven and Chris were super nice and exceeded my expectations. I would highly recommend them to anyone looking for a great car buying experience in the CT area!

This dealership owned by the Riley family has evolved with the times since my first Volvo back in 1980. The main reason I like their service is Paul Zulkeski. Paul comes from a Volvo service background and knows these cars inside out. Bottom line, he gets the right job done the first time. I have no idea what I'll do in terms of service when the time comes that he is no longer there.

On September 18, 2023, I purchased a new 2024 Volvo and am happy that I chose to do business with Patrick Volvo in Schaumburg, Illinois. Shortly after my arrival at Patrick, I was very lucky that I was courteously approached by Belen Amador, my Client Advisor. Because she was not pushy (I appreciated that very much), I chose to accept Belen’s assistance throughout the buying process. I was pleased that I had a seamless transaction because of Belen Amador’s expertise and exemplary customer service. She was knowledgeable, helpful and thorough before, during and after the sale. Patrick Volvo is fortunate to have Belen on their staff because she is an excellent representative for their dealership. There is no question that when I need another Volvo, I will most definitely contact Belen. It was my pleasure that I had the opportunity to do business with her. In addition, I would not hesitate to highly recommend Belen and Patrick Volvo to anyone else interested in buying a Volvo. I have purchased many cars over the years, and I must say that I do believe this was the best car dealership buying experience I have ever had. Thank you, Belen and Patrick Volvo!

They Took Care of Us My husband and I can't say enough kind things about Volvo Cars Glen Cove. The entire team (sales, service, finance, and management) went above and beyond to help us bring home our certified pre-owned vehicle. Our story is, in many ways, out of the ordinary. We live out of state and found our dream Volvo on their website by chance. The sales associate (Jonathan) was responsive and energized. He even hosted a video call where he showed us the car in detail. When an issue came up with the vehicle after we had flown to NYC to pick it up, Kristin Hendrick, personally assisted us and made what could have been a difficult situation easy to understand. Her kindness and willingness to help was extraordinary. The service department was prompt and helpful and Deron in Finance was a pleasure to work with--answering questions about our new warranty and out-of-state registration. Volvo Cars Glen Cove took care of us and we would do business with them again.

Great people, got me into my dream car at the lowest price. I was amazed as a dealership that sells cars for under $10k. They were so amazing and have a really nice environment. I’ll be coming back sooner for another car as well!

PEOPLE. LISTEN TO ME. IT ISN'T THE FLIPPING SUN ROOF THAT LEAKS ONTO THE CEM UNDER THE DASH! I KNOW THIS BECAUSE I DON'T HAVE ONE.... it leaks right down from underneath the wipers. Good Lord. I can't believe there's an actual lawsuit over it. Nobody actually

I unexpectedly needed service on a Sunday on my Mercedes I went to Mercedes of Massapequa and initially met Sam in the back service department He was extremely helpful and then guided me to the main service department I met Julia Collagy there and she immediately helped me to get my service issue resolved Julia was so kind and helpful She quickly took my information and entered all my information into the service data base With in about 20 minutes called me to notify the repair was completed and totally fixed I can’t thank her enough for her professionalism and sincere kindness Julia is a tremendous asset to your dealership Mark Costanzo

We have owned various cars in past to include Chevrolet (Monte Carlo), Cadillac’s Deville/Eldorado), BMW’s (740i/740IL) and Volvo’s (240/244/V70) and now 2018 Volvo SUV XC90 T5. So far the XC90 out performs all of them with respect to comfort, ride, safety features and even gas economy is very good for size/weight of vehicle. Only draw back is premium gas required for this car but I have used mid range on/off and no noticeable loss of performance. Also most people that have seen our XC 90 make positive comments on color, wheels, interior, storage space, etc. Also purchased the T5 model with 7 seats for the family and three grandkids. Excellent SUV for the past 4 yrs (35k road miles). Recently purchased an Endurance extended warranty to 133k/5 yrs. We expect to drive this SUV like other Volvo’s 150k miles or more.

Chris and the rest of the staff were great! They were polite took their time and made you feel welcomed. I found my dealership forever!

My husband and I have owned Volvos exclusively for the last 35 years. We've been dealing with the Glen Cove dealership in the past 4 1/2 years and found the service to be excellent. It appears that post-COVID there has been a great deal to be desired. That being said the new manager, Vito, has been informative, patient and most willing to answer my questions and resolve the challenges that this dealership has faced. I am confident that he will be the person to bring back the dealership to its place of excellence.

Never had any major problems with the car. Mostly software problems but they were quickly fixed with a restart/reset of the system. The ride is bery comfortable and on long drives a pleasure to sit it. The place this car has is huge and every passenger has largly enough space. The car is slightly underpowered for such a heavy tank (only 235PS) but is still enough to have a comfortable ride (low RPMs) on the highway. I average 37-33mpg which gives me about 700 miles of range and if you’re not in a hurry and drive about 50-60mph you can even go up to 900 miles on the highway (I drive the mild-hybrid). I feel also safe driving it, thanks to all the assistants it has and the safety-history.

The staff was great. The cars and trucks are reputable and reliable. They are truthful to the customer. I would recommend them to anyone. Thanks.

Great awesome cars in every aspect, comfort, performance, handling, smoothness, features, reliability (not in some models though) and especially safety. You get the best bang for your buck in Volvos. Only thing I would say is to stay away from the XC90 T6 (petrol engines) from 2015 - 2016. (Not sure if 2017 has these problems, as I havnt experienced anything from the 2017 models) I sell many of these Volvos But the petrol XC90s T6 from 2015 - 2016 are very unreliable because of being the first year of these models when they first came out. Had many experiences with failing superchargers ($4k to fix ) evaporator failing ($5k to fix) and also these engines have a known fault that the pistons don’t inbed in properly in some of the engines and it burns massive amount of oil. (Did a test in a customers car, was burning about 2L of oil every 1000km) Also comes with a few hiccups here and there with coolant leaks, and oil leaks etc. I’ve never had a problem with the XC90 D5 (diesel engines) as they seems much better because they don’t have the engines failing or a supercharger in these models. This have the failing evaporator but this item was the least part failing out of everything I mentioned. I hope this information has helped out some people who are deciding to purchase a Volvo 😊

Second car buying experience here. Even easier the second time and got a discount for customer loyalty. Will continue doing business as long as im buying used cars.

I loved my XC90 but traded it due to the cost of fuel. I drive 40 miles a day roundtrip to work. I would easily go through a tank of gas in four days. Best mileage I ever got was about 22 highway. The XC90 is a heavy SUV and shaped like a block. Not a lot of aerodynamics. As for comfort and luxury you can't go wrong the XC 90 is pure luxury and has great pickup and handling. Just be aware the mileage is not good.

Paul helped me and advised during my visit to the service department. He was very knowledgeable detail oriented and explained all very clearly. However I have a concern with the service department. When I tried to make an appointment the phones kept ringing but no one picked up. Tried to connect thru parts and sales department and it was again going to a voice mail. Left a message but did not hear back. I called again and got the parts department and the gentleman at parts instructed me to send a text. Then they responded. The management should look into a better way for customers to set up services ce appointment. Thank you.

This is best Volvo dealership in the area! Recently had my XC90 serviced! Matt in service was great! I had an unexpected service repair and he did a good job explaining what was wrong! I was able to get a loner car and keep it for two days while they fixed my car!! There was a mistake with my bill and Matt addressed that as well and followed up! This not the 1st Volvo I purchased and serviced from here! If I was going to purchase again, it would only be from this dealership!

service attendant works in professional matters they help there clients in a well mannered way upon arrival they greet you and attend to your needs

Great experience took the ferry over from CT the dealership was about 30 min from ferry my sales rep Mercy was amazing! Most all of the paperwork was taken care of b4 I got there. Everything went smooth & was back on the ferry in my new ride ( audi S8) in a few hrs. Highly recommend Lemans and their exceptional staff to score your next vehicle. I’ll b back for my next score definitely. Thanks Ron

I have owned the Volvo XC90 from new,.i have had NO issues and enjoy driving this wondefully designed Vehicle.I have followed all the service Schedules and have Enjoyed 82,000 trouble free miles

Dan and Nick were good to work with. Recently purchased a Volvo. When I test drove the car there were a few issue as most used cars have. They had each issued fixed when I picked up the SUV.

This car more than met my needs in style ,in comfort,in reliability,in room,in safety.I would love to have another one as great as that one.

Excellent Automotive Repair work and an Outstanding Team. I highly recommend Paul and his team at Riley Volvo, in Stamford, CT. Paul and his team take great pride in their work, and this makes all the difference in the service you receive. Additionally, their attention to detail, as they work on your car, means you will always get exceptional results. Simply put, Paul and his team, leave no stone unturned to understand the problems you bring to their attention, and to identify strategies to solve those problems, at a reasonable price. I have always found this to be the case at Riley Volvo. You can’t go wrong with Paul and his team at Riley Volvo.

Ashley, my service coordinator, was extremely professional throughout the entire process. This was my 20,000 mile maintenance check up, but I had a tire that had a bubble due to these awful roads in NY/CT. Ashley quickly identified the problem; ordered the tire, and had it installed in time for me to drive my car for a planned weekend vacation. This dealership provided excellent service!