Used Volvo SUVs for sale near West Islip, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

I truly can not say enough good things about my new 2022 Volvo XC90 T6. I have admired the Volvo SUVs from afar as a minivan mom for 15 years and this was my year to make the move. No turning back; it is sporty, classy, comfortable, safe, I could go on forever. Classic black and dark brown interior. The info center takes a bit to get used to and it seems like there are features everywhere so definitely just hop on you tube to figure them all out at your own pace because the sales person will tell you, but no way you can get them all down. One of my ultimate favorites are the rotating fog lights. As you turn the lights turn with your vehicle. Lane assist is not for me; I've been driving too long to have it as it seems overbearing. 360 camera and all of the warnings are great though because you never know who is barreling down through the parking lot. Narrowed it to the 2023 Honda Pilot and 2022 MDX Technology; got tired of waiting on the Pilot and frankly it was a bit too big and the MDX just didn't have the sporty look I wanted. I feel like with the Volvo I got it all!

Many people are always concerned when they are about to buy a new car and need to walk into a dealership to discuss and negotiate, arming themselves to the teeth! So, I did my research online and on social media and analyzed all the reviews of Lexus dealerships, each and everyone of them. One dealership stood out with consistently excellent sales and service reviews.That was Lexus of Greenwich! So I drove from NYC to the Lexus Greenwich dealership bypassing all the other dealerships along the way. I was not disappointed! From the first moment I spoke with the staff over the phone and through many Emails and text messages to the moment I drove to the dealership and test drove and purchased a new TX 35O, I was deeply impressed with the staff’s transparency, sincerity, honesty, good faith, and customer friendly attitude in both words AND actions! Big kudos to Anisa, Zak and Niketa of the Sales team!!! And, a big shout out too to Manav who comprehensively and patiently demonstrated all the many features of the SUV to me. He is the Tech Guy of all Tech Guys!!! I’m happy to leave another positive review of Lexus of Greenwich in a long line of positive reviews!

This is my fifth Volvo. My most important feature in any car is safety, and this car is SAFE. It is super comfortable, reliable, attractive, and an all around great car. I had XC70's until this XC90. It was tough to switch, but I'm so happy. My only disappointment is that I have two big dogs and they can't both fit in the way back comfortably, so I have a crate in the way back and a crate in the middle with two seats folded down (one up for a passenger). Otherwise, it's a "10." No issues at all at 4 years in.

Will G. was very knowledgeable and personable. It was a pleasure working with him. He spent and much time with us as needed and answered all our questions. He also helped set up the car to our preferences before we drove off the lot.

Never had any major problems with the car. Mostly software problems but they were quickly fixed with a restart/reset of the system. The ride is bery comfortable and on long drives a pleasure to sit it. The place this car has is huge and every passenger has largly enough space. The car is slightly underpowered for such a heavy tank (only 235PS) but is still enough to have a comfortable ride (low RPMs) on the highway. I average 37-33mpg which gives me about 700 miles of range and if you’re not in a hurry and drive about 50-60mph you can even go up to 900 miles on the highway (I drive the mild-hybrid). I feel also safe driving it, thanks to all the assistants it has and the safety-history.

They Took Care of Us My husband and I can't say enough kind things about Volvo Cars Glen Cove. The entire team (sales, service, finance, and management) went above and beyond to help us bring home our certified pre-owned vehicle. Our story is, in many ways, out of the ordinary. We live out of state and found our dream Volvo on their website by chance. The sales associate (Jonathan) was responsive and energized. He even hosted a video call where he showed us the car in detail. When an issue came up with the vehicle after we had flown to NYC to pick it up, Kristin Hendrick, personally assisted us and made what could have been a difficult situation easy to understand. Her kindness and willingness to help was extraordinary. The service department was prompt and helpful and Deron in Finance was a pleasure to work with--answering questions about our new warranty and out-of-state registration. Volvo Cars Glen Cove took care of us and we would do business with them again.

Great car. I compare it with a high-end Mercedes that I own, Volvo is generally better built, more comfortable especially on extra long trips, quieter on the road, and intuitive in most use cases. The Bowers and Wilkins sound system is definitely superior to anything I’ve heard in high-end vehicles. The interior design is minimalistic, and the car lacks the prestige that comes with the price. From a reliability stand point, it has never put us down, and has almost completely overcome the early Goole system glitches.

My husband and I have owned Volvos exclusively for the last 35 years. We've been dealing with the Glen Cove dealership in the past 4 1/2 years and found the service to be excellent. It appears that post-COVID there has been a great deal to be desired. That being said the new manager, Vito, has been informative, patient and most willing to answer my questions and resolve the challenges that this dealership has faced. I am confident that he will be the person to bring back the dealership to its place of excellence.

Devindra James in the service department always provides me with exceptional customer service “ every time I take my car for service “. He takes the time to explain the process and is honest . He is a huge asset to Lexus !!!

This is 100% one of the best cars I’ve owned. Comparing it to my previously owned Acuras, Audis, BMWs, Buicks, Cadillacs, GMCs, Land Rover Range Rovers, Mercedes-Benzs, Porsches, Volkswagens, this is one of my top favorite vehicles for comfort, performance, technology, driving, etcetera. I 10/10 recommend.

i bought a jeep from here and i was unsure of the vehicle i wanted at first but after i was there i was able to test drive a few different cars and figured i loved the jeep i bought i had a budget that i couldn't pass and the car was more than that budget but after i sat with Pablo we were able to get it under my budget beyond grateful for them as i am still driving the car to this day with no problems but i recently went back and bought a car for my son i all went very smooth and i don't have any complaints i would totally recommend them and i will be going back for my next vehicle happily

On September 18, 2023, I purchased a new 2024 Volvo and am happy that I chose to do business with Patrick Volvo in Schaumburg, Illinois. Shortly after my arrival at Patrick, I was very lucky that I was courteously approached by Belen Amador, my Client Advisor. Because she was not pushy (I appreciated that very much), I chose to accept Belen’s assistance throughout the buying process. I was pleased that I had a seamless transaction because of Belen Amador’s expertise and exemplary customer service. She was knowledgeable, helpful and thorough before, during and after the sale. Patrick Volvo is fortunate to have Belen on their staff because she is an excellent representative for their dealership. There is no question that when I need another Volvo, I will most definitely contact Belen. It was my pleasure that I had the opportunity to do business with her. In addition, I would not hesitate to highly recommend Belen and Patrick Volvo to anyone else interested in buying a Volvo. I have purchased many cars over the years, and I must say that I do believe this was the best car dealership buying experience I have ever had. Thank you, Belen and Patrick Volvo!

I had a great experience purchasing a new BRZ. I dealt with Phil over the phone and within 10 to 15 minutes I purchased this car. It is a pleasure to deal with straightforward, professional, courteous, and fair. I know these cars are hard to come by and there was no up selling or any other charges I found my new Subaru dealership. Thanks, Phil.

We were looking for a luxury SUV that handled well and looked great. This was the best SUV that we ever purchased! It is high off the ground and handles well on the highway and in the city. Torque and hp are excellent and the car is whisper quiet on the road. The interior is very luxurious and the leather is soft and comfortable.

Great awesome cars in every aspect, comfort, performance, handling, smoothness, features, reliability (not in some models though) and especially safety. You get the best bang for your buck in Volvos. Only thing I would say is to stay away from the XC90 T6 (petrol engines) from 2015 - 2016. (Not sure if 2017 has these problems, as I havnt experienced anything from the 2017 models) I sell many of these Volvos But the petrol XC90s T6 from 2015 - 2016 are very unreliable because of being the first year of these models when they first came out. Had many experiences with failing superchargers ($4k to fix ) evaporator failing ($5k to fix) and also these engines have a known fault that the pistons don’t inbed in properly in some of the engines and it burns massive amount of oil. (Did a test in a customers car, was burning about 2L of oil every 1000km) Also comes with a few hiccups here and there with coolant leaks, and oil leaks etc. I’ve never had a problem with the XC90 D5 (diesel engines) as they seems much better because they don’t have the engines failing or a supercharger in these models. This have the failing evaporator but this item was the least part failing out of everything I mentioned. I hope this information has helped out some people who are deciding to purchase a Volvo 😊

Second car buying experience here. Even easier the second time and got a discount for customer loyalty. Will continue doing business as long as im buying used cars.

I loved my XC90 but traded it due to the cost of fuel. I drive 40 miles a day roundtrip to work. I would easily go through a tank of gas in four days. Best mileage I ever got was about 22 highway. The XC90 is a heavy SUV and shaped like a block. Not a lot of aerodynamics. As for comfort and luxury you can't go wrong the XC 90 is pure luxury and has great pickup and handling. Just be aware the mileage is not good.

We had Mohamed as our salesman and he was excellent. He was very knowledgeable and patient. He took the time to explain everything about the car. I would highly recommend him to everyone looking for a car.

First test drive the XC90 T8 very impressive with the performance, drove home on the highway car had a lot of vibration, I didn't expect neither suspected the tires of the brand new car would do that, for about 2 months I still still driving the car around town the vibration didn't bother me too much my first initial thought was the steering technology or how it worked then my AC is not working schedule an appointment going to take about 2 weeks in about 1 week later it working fine, I took it to get checked anyway, they replaced the compressor and new refrigerants , I took a long trip in the sommer, AC not working again, this time they changed the capacitor because it intermittent, in about 20000 miles the rechargeable battery wouldn't charge, dealer replaced the charger cable, now at 30000 miles the battery intermittent charging again, it takes two weeks to schedule in order for me to have a loaner to drive home, first time own European car and I did aware of the Volvo electrical issues but that was in the early 2000's, overall I enjoyed the car, handling and performance is great, the technology in there is helping my long drive alot and stuck in traffic PS: I still giving Volvo chance and pray for theirs engineers to get theirs act together.

Great experience !! Service was completely quickly and smooth . The service advisor was very nice. Definitely, I will recommend coming to this dealership.

My wife and I spent about two hours with Dennis Romero earlier this week test driving an XC 60 and reviewing options. Mr. Romero has a wonderfully soft and knowledgeable presentation style. We did not feel pressured at all, which had been a concern going in. My wife has not yet decided whether or not to replace her existing vehicle but if -- or rather when -- we will be going back to Dennis.

I just had an AMAZING experience buying a car from Jamely Ruiz at Glen Cove Volvo Cars! 🎉 Her wealth of knowledge and incredible patience made every step of the process feel effortless and enjoyable! She took the time to dive deep into all my questions, and there was absolutely no pressure—just top-notch service all around! I can’t recommend her highly enough to anyone on the hunt for a new ride! Trust me, go see her—you’ll be so glad you did! 🚗✨

This is a beautiful car. Our car is the mid level. Not totally sure it is as luxurious as it's price point. Drives and feels very nice. Feels nimble and safe. Visibility all around is great. Safety features such as the pacing cruise control and lane management are excellent. The gage cluster is minimal with a lot of empty space where they should have put a real fuel gage, not the miniscule 4 dashes that go unlit as the fuel is used. The car has no written user manual. It relies on a very limited one on board which cannot be accessed when the car is moving. Hybrid system is not immediately understood how to make it perform well. Bu once you solve that puzzle it is really good. We found a complete 900 page one on line that goes into the detail we wanted. Also the on board one does not have an index so you get to hunt and guess to find what topic your question is under. This was a major frustration for us. The back seats are very firm, which was surprising at this price point. That is why I knocked the comfort level down. Front seats are wonderful. Lots of rear leg room though. There is a lot of room behind the second row seats when the 3rd row is down, and this suits our travel cargo needs very well. 360 camera is excellent. Fit and finish is superb. The turn signal stalk has too many functions such as head light control. A switch on the dash would be much better easily showing which mode the headlights are in. The various functions are not as intuitive to control or find. There is a learning curve, not a difficult curve, but just jumping into drive it might be the wrong approach. Perhaps it is standard Volvo like not standard BMW like as we were used to. Now that we know the car better we would buy it again.

The entire staff, from reception, to repairs, sales Team, are all wonderful and a pleasure to work with.

Over a year ago I purchased a Nissan Altima from capital motors and still enjoy driving it every day. Because of the nature of my job It is necessary to have a back up vehicle. I had a Town&Country since 2004 which recently died and I needed to replace it. My first thought was to look at the inventory at Capital Motors and they had Ford Escape which looked good and affordable price. ERIN and Nick were very friendly and helped me with my second purchase. This car is also a joy to drive. Thank you again to Erin and to Nick. - Joseph Raffaele

Head Light control can not be seen on the column at night. Stock tires were horrible. I switched to yokohama's. The rims design in terrible. There is a space behind the spokes which allows for dirt and brake dust to build up. Difficult to give a finished look when detailing. Plus I can't use the GPS. NOT convenient to communicate with. Engine noise is disturbing. Biggest thing is the TPM. Would prefer it to actually read the psi of each tire. Raises your anxiety not knowing the true pressure.

This is my 2nd XC40 and it is one of the most perfect cars but its by no means cheap. The car can be as loaded as its bigger brother, except for heads up display. They all use the same engines, with the exception of turbo types, and bi-turbo options. All Volvos are moving to mild hybrid as standard and all 2023 XC40's are now mild hybrids. The XC40 is nimble, loaded and well designed. It has just about every feature including all wheel drive, Google auto, panoramic sunroof, power tail gate, and leather seats, redesigned for 2023. It is stylish, detailed and not meant to feel like the entry model. In fact, it can cost more than its bigger brother the XC60! Driving it is a pleasure as it is preppy and confident.

Love this suv however when driving just a half hour the dash screen went black with a message “infotainment system cooling” restarted the car but no change. This had to be a recall but can’t find any info. Poor quality in an expensive car. Service department at dealer won’t answer their phone. Hoping they will call back