Used wagons for sale near Rockwood, VA

First time I went in, was just looking to see what was on the lot and was greeted, and after that, not another contact with anyone. When I came back to test drive a few vehicles, got a great sales guy. Overall selection of vehicles is quite nice, and most of the vehicles are almost new to very good condition. Though Carmax likes to display the image they sell cars that have or haven't had any issues, you'll find you'll need to look closer. Most are bought at auction after coming off lease or from being a fleet vehicle. Which is a good thing, as you the regular maintenance was done on them and often the vehicles have original warranties still in effect depending on what vehicle you are looking for and what year. The sales guy was low pressure, and when I came in the next day to buy, I was given another one since he was completing a sale on another customer. Wasn't an issue, as he or the guy that took over were truly "car" guys. The liked cars, had sales experience, but weren't "car" guys. The experience was good overall, but the highlight was completing the deal. Paperwork was done quickly (I had preapproval from my credit union with EFT) and finished the paperwork in about twenty minutes. Amazing, got the vehicle at just an average price, but go the mileage I wanted, with original warranty and extended warranty at the price I was willing to pay. SO overall, win for me, and though I was never a Carmax fan (still rubs me the wrong way their colors are almost best buy colors when their parent company was circuit city....). But I will say my mind was changed.

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

I usually don’t leave reviews, but the service I received at this location deserves to be recognized. Everyone was extremely friendly, helpful, and knowledgeable. Thank you Maria and Chris for making my car buying experience fantastic and easy!

I recently had the pleasure of working with Alex Hernandez during my car-buying process, and I couldn’t be happier with the experience. From the moment I walked in, Alex was friendly, professional, and genuinely interested in helping me find the right vehicle without any pressure or pushy sales tactics.

Chris Paulk is a very comfortable, relaxed, non pushy sales person that answered every asked question very professionally. He addressed all of our needs and requested repairs to the buying process of our used MKX. We love our vehicle and recommend Chris's professional salesmanship to any body who would be interested in purchasing a new or used vehicle from Richmond ford / Lincoln. A goes out to Chris Paulk

Bought a brand new in 2019 Transit Connect, since then we only had to change the brakes and oil !!!! Love this van. Works fine for our company needs. The money that we saved on gas alone is priceless (27/28 MPG). I decided to write this now because this is the only Ford product that didn't disappoint us. Hopefully they start making this work horse again soon.

Shawn Tyner is so easy to work with when looking for a car. He is very responsive and made every effort to make sure I was getting what I wanted. I highly recommend asking for Shawn whether it’s for in person or online sales! Tristan in finance was also very helpful and organized. They made the car buying process very easy.

I had a great experience at Sheehy Lexus of Richmond on Midlothian Turnpike. Wow! I exchanged a few emails with my salesperson, Elyse W., scheduled a time for a test drive, and felt like I was the number customer when we met in person. She was so accommodating, personable, and honest. In fact, the entire staff was very attentive. I suspect that I will visit this dealership again in the future when I need another vehicle.

The Crosstrek was the most reliable car I ever had and it never failed to get me somewhere, even in deep snow and ice in very rural areas. In fact, I liked this one so much, I bought a newer model as my next car. The AWD, comfort, and ease of drive of this car is excellent,

Dana and Kenny were very helpful. Spent time with my wife and I to test drive 3 vehicles in the cold and walking all over the lot. We are checking their website for transfer vehicles as the cars we wanted were all marked sold already. Thanks guys!

Bought our first XC70, a 2006 AWD with 185,000 miles. Now with 265,000, only routine maintenance and rear axle control unit repair. Got our second XC70, a 2016 FWD with with 180,000. Now has 203,000, and we pull a 3300# camping trailer with it. Again only routine maintenance. Neither of these cars burns any synthetic engine oil between 5,000 mile changes. I also drain and refill the transmission sump at the same time. I fully expect these cars to last to 300,000 and beyond. These cars are a perfect combination of safety, comfort, durability, style and power. After going airborne and inverted at 55 in an 82 240 wagon--the victims of an idiot--we were delighted to have survived with only whiplash injuries. The roof stayed right there. Equally delighted and impressed that the president of Volvo called the house thanking me for my letter and photos of the aftermath. He explained why they use the steel they do in roof frames. We've driven only Volvos since 1984, and will never drive anything else. We have five in our family.

We worked with Lloyd at this location, and he was knowledgeable, and extremely helpful with us in choosing and later purchasing our vehicle. He explained all of the other services (leather upgrade, warranty, gap coverage, etc), and we are please with our purchase. The facilities were in great shape, and I would highly recommend anyone looking to purchase their next car from this location!

I love Subaru, and I love the planet, so a Subaru Hybrid is my dream car. I test drove this one and am hoping to find a way to buy it.

Salesperson was great, great deal on the car. No hassel. Would definitely buy from them again. Quick buying process, paperwork took less than an hour.

Dealership was well run with adequate inventory. Sale was smooth and seamless. Purchase time beat other dealerships.

Kmax remains the best team specialist for any kind of Credit repair services. I’m a living beneficiary of their works and benevolence. Yes I call it benevolence because I was robbed off my hard earned money sometime ago by those self acclaimed hackers. Kmax gave me a golden score and as well removed the criminal history, DMV, Bankruptcy, and medical bills from my report. He is one of the best hackers in the world. Email him via Kmax Cyber Services At Gmail Dot Com and be the next to write about their good job. Cheers…

We purchased a Lexus LS from Commonwealth Motors. Brian was our salesman. He did an excellent job even though we knew he wasnt feeling well. The salemen operate like a team. The buying experience was fast, easy, and accommodating. We would recommend Commonwealth Motors to friends, family or a stranger.

My first Volvo coming from BMW’s. It’s very affordable to fix and initial cost. It’s comfortable and heated front and rear seats and steering wheel was a real selling point. Automatic transmission shifts ok also has sport mode or manual shifting options. Gas mileage is decent. Has start stop option you can turn on or off. Back up cam is great. Visibility all around is great for being a larger vehicle. No blind spots. Love it so far!

This dealership is honestly the most trust-worthy and responsive dealership that I’ve had the pleasure of working with! I did a virtual test drive through Jake at Elite Auto, and flew from Chicago to Richmond and drove the car back. They overnighted me the documents that I needed, both before purchasing and after purchasing the car. The customer service is beyond exceptional at this dealership. You can trust that all their cars are in top shape and they will provide the carfax and any records to you with no hesitations, unlike other dealerships that I’ve worked with. I would purchase a vehicle from this dealership again in the future, but now I get to enjoy my beautiful BMW i8 that I spent months looking for! Found the perfect one with no accidents or any negative vehicle history that is in pristine condition! I am so glad I bought my car from Elite Auto. 11/10! xxxxxxto Jake for the quick communication and helpfulness.

I still love my priusv.Bought it new in oct.2012 went to Florida 6 winter with it I change oil every 6 month.very good on gas.In 10 yr. I put a set of wiper at one time. At my last inspection last October 2022 I had to have new brake in the back. That was it new tires of course.I can almost give it a 5 star but l will give it a 4.8 red & beige inside.

My experience at this dealership wasn’t too bad, if you have patience for the people there An the staff you should be good. I got there at 1:30pm an since I didn’t schedule I had to wait but it was only for like 15mins or so till I saw a sale rep. 1:50pm they called me to talk to a sales rep, got my 13 Honda Civic appraised, waited 25mins for them to approved it, then went to the lot picked out my car I wanted. 20mins went back we talked numbers An gave them my down payment An was out in like 45mins after signing an them washing n vacuuming your car, you have the keys An you out the door!! I definitely recommend Marlo if you ever go to this car max. It goes by pretty quick in my opinion, don’t let this other reviews discourage you.

The 2016 Subaru Outback is the first car I'd ever bought brand new, and I haven't been disappointed since it was purchased 7 years ago. It's very reliable, fun to drive, easy on gas, easy on maintenance and easy on the eyes. Will do it all over again when I make my next Subaru purchase!

A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!

Our 2015 2.4L Soul has been great. My wife works a split shift, so she commutes to and from work Twice a day. So it gets a lot of highway miles. We also have gone cross country a few times. Always serviced at the dealer (which is more expensive), But it kept the warranty alive. Engine needed replaced at 95K due to oil consumption, but warranty covered it. Now at 220K AC compressor died. But that is the 1st repair we have had to do. Everything else is holding up fine.

Bought a used GLS-550 w 88k miles (long distance purchase), without seeing/driving the car. They delivered it to my door. It showed up as practically new and fully serviced. The car has been fantastic so far (3 months).

Overall, a well-built automobile. Over the terrible roads that exist in New Jersey, the car can be a bit harsh but stable. I am happy with the choice of model and it performs very well.

This is the second car that I have bought from Jay at Whitten brothers and have had nothing but great experiences. We own two Jeeps and love them both. I would highly recommend the dealership and Jay to anyone who is looking!

I bought a used 2012 XC70 AWD with 65,000 miles after we were rear-ended in my Volvo 940. Before that one I had a 740 wagon in which I drove almost half a million trouble-free miles. I am not a fan of FWD (that's what this really is with traction control) but my mechanic told me the 3.2 engine was decent. After a test drive, I was really impressed and the turning radius wasn't bad so I bought it. I've now driven about 15,000 miles in it in varying conditions and I am hugely impressed. Despite its having 6 cylinders, the gas mileage is slightly better than my 940 and the difference in driving experience is like night and day. Although it doesn't corner quite as well as my earlier RWD models, the ride is much smoother and infinitely more comfortable. The seats are superb and the engine is so quiet, it almost feels like an electric vehicle. I love the heft of the chassis and the slightly higher ride than a regular car. The folks who have the turbo model speak highly of the performance, but the way I drive, the non-turbo one has plenty of power for my needs. The biggest pity is Volvo doesn't make cars like this any more. The newer ones look fancy but their 4 cylinder turbo motors just can't compare with a six. I expect repair costs to be somewhat high because of the way some components are situated under the hood, being difficult to get to, but until there's a problem I'm not going to worry about it. I love the 6-speed transmission and frankly, there's nothing about the car I don't like. Definitely better than an SUV in every way and more capable off-road than many 4WD vehicles. And it's classy looking. When you open and close the doors you know this is a quality vehicle with excellent engineering and it has safety features second to none.

One of the absolute most positive experiences I’ve ever had purchasing a vehicle. I appreciated the time they spent with us the non-pressure sales and then explaining the technology to first time EV owners you cannot go wrong picking from this dealership would buy from them again.

Awesome car. Simply the most car you can buy for the $$$. Only short coming would be for a person without home charging since DC charging is not the fastest on the Bolt. If you took a VW Golf GTI and mashed it with an old school quite, cushy Cadillac and made it cheap to own and run like say a Prius you would have the Bolt.

I had a very positive experience working with Richmond Ford West and, specifically, Derrick Pulliam in the purchase of my Ford Bronco Sport. I wasn't intending to purchase a used vehicle, but 2023 orders are so delayed in their production that I decided to look for a used one with low mileage. This dealership is a couple hours from my home, and it was fantastic being able to negotiate a deal entirely via email, when a lot of other dealerships only wanted to entertain in-person conversations. In a single day, I had the price agreed to and financing in place with only two, brief phone calls required to complete the financing portion. Upon picking up the vehicle, Derrick went over all the features and ensured the paperwork was ready to go. Given the car is certified pre-owned, I noticed about 10 minutes into driving it home that there was a small crack in the windshield. I called Derrick and he had me send a photo, agreed I could get it repaired local to my home, and mailed a check to reimburse me. I also discovered that the rooftop antenna was missing to which Derrick was very responsive and worked to ensure that I would be reimbursed for the purchase of a new one. Derrick was always responsive and courteous in his efforts to resolve these small issues, even after the deal was completed. I have no hesitation recommending this dealership to others, and I intend to consider it for my future purchases, even though it isn't the most convenient location to my home. It's getting harder to find pleasant and attentive customer service, and I found it well worth my trip.

This car was good enough, for me. I had to replace the exhaust manifold at 120k, roof drains at 125k, and 2 seized calipers around 133k. Had it regularly checked at the dealer, but it ended up mechanically failing me, leaving me stranded more than once. Car seemed to eat through batteries in 2 years or less, could never get that figured out either. Fantastic mpgs no matter how you drive

Very comfortable and reliable. It is a very functional vehicle. Very pleased with it. I would buy again without question. Has all the necessary electronic features.

I've had my 2019 Bolt Premier for a month now and it's really a clever little vehicle. Nimble and fun to drive with lots of room (can fit two mt bikes in the back). Coming from a VW GTI I expected the Bolt to be a substantial step down, but it's not. Granted the GTI is leagues ahead in both interior and exterior build quality, but the Bolt is no slouch in terms of what a fun-sized EV hatch should be. With a low center of gravity, loads of "O" torque and a decent suspension, the Bolt doesn't embarrass itself while performing it's appointed tasks around town. Sure, the steering could benefit from taking a communications class and the brakes are less than linier but the single pedal driving dynamic is outstanding (I could seriously go on for a while regarding how intuitive the one pedal regen system is on the Bolt, kudos to GM for their work on this feature). The rest of the gripes about the Bolt (plastic interior, uncomfortable front seats, low res screens, odd styling) I think miss the mark regarding the sum of it's parts. At the end of the day, does the Bolt deliver a satisfying experience and leave you with a smile? Absolutely!