Used cars for sale near West Springfield, VA under $20,000

I had an excellent experience with Alex Abbaszadrh. He answered all my questions and never pressured me to buy. He helped me find a car that met my needs at a fair price.

Reliability is what I look for in a car. The 2014 Civic lacks some of the electronics in modern cars but that is good. The more stuff in a car the more likely something will go wrong. I had no plans to get another car until an idiot totaled the car.

Excellent service advisor and assistant service manager - James Kim. The service department receives high volumes of customers, but James is always ready to give his customers great service and honest assessments and results. While convenience is also a reason I take my vehicle to Koons, pricing is also competitive and I prefer using OEM parts for my vehicle.

My family has own multiple ram 1500 2014 and newer all great no problems except for third brake light. Get daily easier to maintain and work on than most gm 2016 and newer more power than f150 love these trucks.

Overall great experience. This dealership leaves the other ones in the dust. Thanks to Rick, Alan, Zen and the lady in the tag department. They made my buying experience seamless and quick. They did not waste my time. They did what they said that they were going to do. I puta deposit down on the car and I had the car the next day.

Most reliable car in my 37 years of driving! NO problems. Biggest negative are brakes grabbing at parking lot speeds. Biggest positive 39 mpg average. I had software upgraded and replaced USB module from Walmart for Android auto and Apple carplay

Just bought a Chevrolet SSR retro pick up in the used truck dept. Couldn't be more pleased with this dealership from the sales rep to the manager. After looking for the SSR for at least 2 years, this one definitely was best overall condition and the deal was the best. BTW: they don't jack up the Internet pricing, and do follow up phone calls My rating for them is A

After getting 284K from our 2003 Elantra GLS and Currently 108K trouble free miles from our 2019 Elantra SEL so far, I just bought a Certified (Passed 173 Point Inspection) 2023 Elantra Limited (Scarlet Red) with 19K miles. It is the most beautiful and Safety Rich (Accident Avoidance) "High Tech" Computer on Wheels Car I ever bought (I'm 65 Years Young!). The Tesla Phase 2 "Highway Driving Assistance" is "Best in Class". Also, The 46-48 MPG average per TANK full (Non Hybrid) is simply amazing! I like the 8 Speed Manual Performance Mode when I want a more spirited FUN to drive ride! Infotainment system and Bose sound system is also very good. The only nice feature NOT including until 2024 Elantra is 360 degree camera monitoring. I might purchase & install an aftermarket 360 camera setup from a Stereo shop in a couple years if I really need it?

Isrsel here i just want to let you know I had such a great experience working with Candice. She kept me informed every step of the way and is very personable and a helpful person.

I am very pleased with my Rogue. It is a 2019 that I purchased with 13K. I think the styling is very good and the interior is roomy. I'm 6' and my brother is 6-2 and we both have plenty of headroom in the front or the back. The turning radius is very good. Only downside (which I don't care about) is the acceleration is only mediocre. Overall, highly recommended.

Friendly staff quick service/I love pancakes sooo I hop next door is convenient 😂 the only issue I have is when calling to make an appointment someone doesn’t always answer & if you want a Saturday appointment it will take a few weeks

Great value considering the superior safety features, low maintenance and reliability. Rear wheel bearings have been replaced twice and just had the AC compressor and serpentine belt replaced. Albeit expensive repairs, all cars need something after the first 3 years. It's been 8 years and the car still run and drives like new.

Recently purchased a Soltera. Sales rep Jay Adorno was the absolute best, guiding us every step of the way. Made the purchase real easy and satisfying. Ask for Jay next time you’re looking for a Subaru. He will take good care you.

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

Jamall and Jasmin were a pleasure to work with! Super easy process to trade in my car and purchase a new one!

30mpg avg with the longest and widest roof rail base for outdoor gear at a price that made sense. 2nd row middle seat folds down individually for skis and paddles. Remote start on the vw app is great for cooling the interior down on a 100 degree day from a distance. Rear seat door opening and leg room is huge great for elders to enter easily and for parents loading car seats.

We worked with Tony Hamrah when looking for a used minivan. He was very responsive and even brought a car to our home for a test drive. He answered all of our questions immediately via text or phone call and was very helpful.

This car is easy to drive, beautiful color, good on gas, handles well on cornering. Nice price and great tires too. This is my 3rd mini, so I love them!

Initially Carl was standing in the rain as I got out my vehicle and I asked him why was he standing in the rain? He replied that came out to greet me. Carl listened to me and brought out some options but they didn’t speak to me. We decided on a specific model and I gave them 3 color options. Given that Carl was still learning the sale was finally assigned to Dwayne. Dwayne shared that he would loop Carl into the purchase. Dwayne and I discussed my desires as we conversed in a little small talk, while remaining professional. Dwayne brought the Manager into the conversation and shared my interest with him. Dwayne worked diligently on confirming the vehicle for me. We closed the deal. I must say that this purchase was challenging but Dwayne definitely put the customer first and made it a pleasurable experience… Thank you all!!

Had a 2022 Elantra for 3 years only reason I got rid of it was the fact it was a lease and the 36000 miles was up and I did not need a 3rd vehicle. Used this car solely for road trips it had been to 28 states in total and never let me down. Car a bit low for bigger people like myself however very comfortable driving, got phenomenal gas mileage I could get from NH to VA on a single tank with gas to spare. Overall not a fan of Hyundai however I wouldn’t hesitate buying another Elantra. Only Con I ever had with this car was the fact it is so low to the ground it makes it a magnet for rocks to the windshield I did replace 3 while owning.

Lonnie is a great salesman. Helped me with the 2nd car I bought from Easterns Alexandria. 1st an Audi now a Tesla. Thank you Lonnie for Everything

I bought my Nissan Altima in August at Lee Nissan in topsham, Maine. I absolutely love it . It rides great steers amazing and has the get up and go that I have missed . It’s sharp looking and I have had a lot of compliments on the color it says grey but looks purple sometimes or at night it looks white..

Candace was super friendly from the moment I arrived. She greeted me with a big smile, and she kept me in formed throughout the process.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

I booked my 2023 Tucson hybrid in to this dealership with a check engine light showing whenever the car was started and with a check hybrid system light showing after a few miles of driving. I had tried to get these problems fixed at two other Hyundai dealers in the area, but neither had fixed the problem for good. Each had had our car for several days, and with no loaners available. This dealer fixed the problem in a few days, replacing a defective part, and thoroughly test drove the car (twice) to make sure all was in order. Would like to sincerely thank Miguel Paz, the service advisor, for this excellent work.

Civic LX sedan.Small car that is extremely reliable and handles like a sports car. Stereo is average. Seats are a little stiff. Low to the ground makes it a little hard to get in and out. Rides great, handles even better. 118,000 miles without an issue. 36 mpg combined every day. Dont care for CVT transmission, feels slightly sluggish but will get the job done.

Matthew Ryan answered the phone when I called about a pre owned vehicle at the Audi dealership. There were complications with getting my husband in whose name we had a car loan to the dealership. Matthew brought the car to our home. We did all the paper work inside with the help of George Awad on the hot day. He returned to the dealership, got the VA plates and returned. He "ubered" back to the dealership. Customer Service doesn't come better than that. He gets 10 stars! Thanks for the help, the ingenuity, flexibility, and ability to accommodate us. We needed it.

I am new to BMW and so far I am loving it, especially the way it handles the road and the overall comfort of the car

Deon did everything in his power to get me approved,I'll forever comeback to easterns. They are dedicated to get you in a vehicle

Great mileage and very nice interior. Lotsa stuff but sadly only drivers window is auto. Wheels are terrible. They look great but very hard to clean. Good trunk space and nice seats. Having problems with backup camera it looks very foggy. Had it back to dealer twice, no luck. No CD player.. big downgrade.

I think that Jesus Rosa did a great job in providing information and making sure that we had all of our questions answered. If i was going to make another purchase i would definetly give Jesus Rosa

The 2019 Grand Cherokee Limited was the Jeep I had my eye on for a while. I've owned a 2012 Laredo X, and a 2018 Limited Anniversary/Heritage Edition. I was specifically looking for Limited trim without the 20" rims, although, I love the look of the Altitude versions, I just didn't really care/want to deal with less side-wall, nicer-looking rims. I avoided the Overland and Trailhawk because of the air-suspension. Overall the interior is fine, it's comfortable and familiar for me, since I've owned them before, but that's also the only issue/complaint I would have. The interior is updated from the 2012, however, basically it's a very light update, U-Connect, Gauges, Shifter, and possibly a few other items here and there. But essentially, the dashboard is the same dashboard I've seen since 2012. While owning the previous (2) I never experienced any mechanical issues that left me stranded. One had a weird issue with blowing lights in the tailgate, but it would just randomly decide to burn out, replace one it would blow another. No other major issues. The 2019 leather on the steering wheel feels smooth and buttery like they always have. The suspension feels great, still solid and tight. Brakes are strong and grippy, pedal feel is nice and firm. So far I'm super satisfied with this Jeep, I got the perfect combination of all the features I wanted, Memory Seats, Sunroof, power trunk, heated-seats and wheel. Not sure if I'd be willing to sell this one and get a newer model, but, I'd possibly get another WK2.

We had a pleasant experience after flying in from out of town to purchase a vehicle advertised on the internet. From the pre-flight phone calls with the sales reps to our treatment at the dealership after we arrived, everyone we spoke to was very friendly and professional. We left the dealership happy with the purchase.

Bought one for my son for college. Had 108K, now as 190K. Can't complaint. Safe, reliable and very comfortable. Did have to replace the oil cooler assembly, but that's a given on a 3.6. Other than that, tires, brake pads, the usual. It's been a winner.

I’m glad I got my first car back from the 1994 Honda accord Black coupe to a 2017 Honda Accord Black coupe. I only had my first car 2 months.

Very friendly and good staff. Joe helped me getting my new, but used, car with bery smooth transactions. The finance person was also very helpful on the last step. I give 4 starts because I was not able to talk to anyone after the service. One thing I would recommend is make sure you have all ready before walk out with the car, otherwise, it is hard to reach out to them again. Other than this, 5 star dealership.

6cyl has good power and acceleration. Sun roof motor failed on me even though I barely used it. Costly to replace. Oil pressure switch failed on me. About a $30 part but $1400 to replace because it’s difficult and time consuming to replace. Third seat not really usable but I only needed the space for hauling. Overall a decent vehicle.

Very responsive and attentive to detail on what I need. Waiting room is also very welcome with coffee machine, snacks and water so i can focus on work while waiting.

Excellent driving through snow. I have an 81 km one way to work. Never missed a shift. Also very economical with the 2.4 litre inline 4 cylinder. Average on the highway is between 7 - 8 litres per 100 km.