2010-2015 Jaguar XJ Switch Issue

2013_jaguar_xj_ss_motion07_0565.jpg 2013 Jaguar XJ | Manufacturer image

CARS.COM — Vehicles affected by service bulletin:

  • 2010 Jaguar XJ
  • 2011 Jaguar XJ
  • 2012 Jaguar XJ
  • 2013 Jaguar XJ
  • 2014 Jaguar XJ
  • 2015 Jaguar XJ

VINs V00001-V83459

The problem: Drivers may notice that interior control switches and areas feel sticky to the touch. Affected switches and areas are the steering wheel controls, air-conditioning controls, radio control panel, luggage compartment release, center division trim panel, transmission control, rear console climate control switch pack, front and rear window switches, and front seat control switches. This is due to a clear lacquer coating peeling or the surfaces becoming sticky when exposed to high temperatures and/or humidity.

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Corrective action: Dealers will replace all affected interior switches and trim panel parts.

Warranty info: This service bulletin is being performed free of charge under the new vehicle or extended warranty, whichever applies.

What owners should do: Call your local dealer with your vehicle’s identification number to determine if it’s involved in this service campaign. You can also call Jaguar at 800-452-4827 or NHTSA at 888-327-4236. Reference TSB No. JTB00447.

Need to find a dealer for service? Go to Service & Repair to find a local dealer.

Editor’s note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker’s website to see if your vehicle has any service bulletins pending.

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