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2011-14 Kia Optima Steering Issue

img 749492353 1457540764360 jpg 2014 Kia Optima | Manufacturer image


The problem: In affected Kia Optima vehicles, a condition may exist where drivers may feel a “notchy” or “slipping” condition when turning the steering wheel. This is due to either a software glitch in the Optima’s electronic steering system or a faulty power steering motor assembly.

Vehicles affected by this service bulletin:

  • 2011 Kia Optima
  • 2012 Kia Optima
  • 2013 Kia Optima
  • 2014 Kia Optima

See More Service Bulletins

Corrective action:┬áKia dealers will diagnose the condition to determine if the fault lies with the software or electronic steering motor assembly. If it’s the software, the system will be updated; if the motor is faulty, it will be replaced.

Warranty info: This service bulletin is being performed free of charge under the Kia new car or extended warranty, whichever applies at the time of service.

What owners should do: Call your local Kia dealer with your vehicle’s identification number to determine if your Optima is involved in this service bulletin. You can call Kia at 800-333-4542 or the National Highway Traffic Safety Administration at 888-327-4236. Reference TSB No. CHA060.

Need to find a dealer for service? Go to Service & Repair to find a local dealer.

Editor’s note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker’s website to see if your vehicle has any service bulletins pending.

Check for Kia Optima and other recalls here on

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