2013-15 Ford Escape Shock Absorber Issue

14_escape_209aa_BSC_01_HR.jpg 2014 Ford Escape; | Manufacturer image

CARS.COM — Vehicles affected by service bulletin:

  • 2013 Ford Escape
  • 2014 Ford Escape
  • 2015 Ford Escape

The problem: Drivers may experience a clunking noise coming from the rear of the vehicle when going over bumps. This could be due to faulty rear shock absorbers.

See More Service Bulletins

Corrective action: Dealers will replace the rear shock absorbers.

Warranty info: This service bulletin is being performed free of charge under the new-vehicle warranty.

What owners should do: Call your local dealer with your vehicle’s identification number to determine if it’s involved in this service bulletin. You can also call Ford at 800-392-3673 or NHTSA at 888-327-4236. Reference TSB No. 15-0194.

Need to find a dealer for service? Go to Service & Repair to find a local dealer.

Editor’s note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker’s website to see if your vehicle has any service bulletins pending.

Check for recalls here on

Latest expert reviews