CARS.COM — Vehicles affected by service bulletin:
- 2013 Ford Escape
- 2014 Ford Escape
- 2015 Ford Escape
The problem: Drivers may experience a clunking noise coming from the rear of the vehicle when going over bumps. This could be due to faulty rear shock absorbers.
Corrective action: Dealers will replace the rear shock absorbers.
Warranty info: This service bulletin is being performed free of charge under the new-vehicle warranty.
What owners should do: Call your local dealer with your vehicle’s identification number to determine if it’s involved in this service bulletin. You can also call Ford at 800-392-3673 or NHTSA at 888-327-4236. Reference TSB No. 15-0194.
Need to find a dealer for service? Go to Cars.com Service & Repair to find a local dealer.
Editor’s note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker’s website to see if your vehicle has any service bulletins pending.
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