CARS.COM — Vehicles affected by service bulletin:
- 2013 Infiniti JX35
- 2014 Infiniti QX60
- 2015 Infiniti QX60
- 2014 Infiniti QX60 Hybrid
- 2015 Infiniti QX60 Hybrid
- 2014 Infiniti Q50
- 2015 Infiniti Q50 Hybrid
The problem: Vehicles may exhibit intermittent operation of Intelligent Key, resulting in the vehicles’ hands-free functions not working (for example, the vehicle will not start or the doors will not lock or unlock). This is due to a faulty battery and negative electrical contact inside the key.
Corrective action: If scratches are observed on the negative side of the Intelligent Key battery, dealers will replace it.
Warranty info: Intelligent Key battery replacement will be done free of charge under the Infiniti new vehicle limited warranty.
What owners should do: Call your local dealer with your vehicle’s identification number to determine if it’s involved in this service campaign. You can also call Infiniti at 800-662-6200 or NHTSA at 888-327-4236. Reference TSB No. 14-059A.
Need to find a dealer for service? Go to Cars.com Service & Repair to find a local dealer.
Editor’s note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker’s website to see if your vehicle has any service bulletins pending.
Check for recalls here on Cars.com.