The problem: A whine may emanate from the transfer case under light accleration at speeds from 30 to 50 mph. This may be due to a faulty engine mount and engine mount support member.
Vehicles affected by service bulletin:
- 2013 Lexus GS 350
- 2014 Lexus GS 350
- 2015 Lexus GS 350
- 2014 Lexus IS 250
- 2015 Lexus IS 250
- 2014 Lexus IS 350
- 2015 Lexus IS 350
- 2015 Lexus RC 350
Corrective action: Dealers will replace the engine mount and engine mount support.
Warranty info: This service is being performed free of charge under Lexus’ new-vehicle or extended warranty, whichever applies.
What owners should do: Call your local dealer with your vehicle’s identification number to determine if it’s involved in this service bulletin. You can also call Lexus at 800-255-3987 or the National Highway Traffic Safety Administration at 888-327-4236. Reference TSB No. SB0001-16.
Need to find a dealer for service? Go to Cars.com Service & Repair to find a local dealer.
Editor’s note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker’s website to see if your vehicle has any service bulletins pending.
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