2013-2015 Lexus Suspension Issue
CARS.COM
The problem: Affected cars may exhibit a whining noise from the drivetrain under light throttle at speeds from 30 mph to 50 mph. This may be due to a faulty rear engine mount and transfer case support crossmember, where it connects to the vehicle frame.
Vehicles affected by this service campaign:
- 2013 Lexus GS350
- 2014 Lexus GS350
- 2015 Lexus GS350
- 2014 Lexus IS250
- 2015 Lexus IS250
- 2014 Lexus IS350
- 2015 Lexus IS350
- 2015 Lexus RC350
Only vehicles with all-wheel drive.
Corrective action: Dealers will replace the rear engine mount and transfer case support crossmember.
Warranty info: This service campaign is being performed free of charge under the Lexus Powertrain Warranty of 72 months or 70,000 miles, whichever comes first from the vehicle’s original in-service date.
What owners should do: Call your local dealer with your vehicle’s identification number to determine if your vehicle is involved in this service campaign. You can call Lexus direct at 800-255-3987, you can also call the NHTSA hotline at 888-327-4236. Reference TSB No. SB0001-16.
Need to find a dealer for service? Go to Cars.com Service & Repair to find a local dealer.
Editor’s note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker’s website to see if your vehicle has any service bulletins pending.
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