The problem: Affected cars may exhibit a whining noise from the drivetrain under light throttle at speeds from 30 mph to 50 mph. This may be due to a faulty rear engine mount and transfer case support crossmember, where it connects to the vehicle frame.
Vehicles affected by this service campaign:
- 2013 Lexus GS350
- 2014 Lexus GS350
- 2015 Lexus GS350
- 2014 Lexus IS250
- 2015 Lexus IS250
- 2014 Lexus IS350
- 2015 Lexus IS350
- 2015 Lexus RC350
Only vehicles with all-wheel drive.
Corrective action: Dealers will replace the rear engine mount and transfer case support crossmember.
Warranty info: This service campaign is being performed free of charge under the Lexus Powertrain Warranty of 72 months or 70,000 miles, whichever comes first from the vehicle’s original in-service date.
What owners should do: Call your local dealer with your vehicle’s identification number to determine if your vehicle is involved in this service campaign. You can call Lexus direct at 800-255-3987, you can also call the NHTSA hotline at 888-327-4236. Reference TSB No. SB0001-16.
Need to find a dealer for service? Go to Cars.com Service & Repair to find a local dealer.
Editor’s note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker’s website to see if your vehicle has any service bulletins pending.
Check for recalls here on Cars.com.