Vehicles affected by service bulletin:
- 2014 Chrysler Town & Country
- 2015 Chrysler Town & Country
- 2014 Dodge Grand Caravan
- 2015 Dodge Grand Caravan
- 2014 Ram C/V Tradesman (cargo van)
- 2015 Ram C/V Tradesman
The problem: In vehicles built between June 1, 2014, and Aug. 1, 2014, and equipped with antilock brakes, drivers may experience a shake and/or vibration in the steering wheel and/or seat while driving at highway speeds without the brake applied. This vibration may be caused by out-of-balance front brake rotors.
Corrective action: Dealers will inspect the manufacture date code of the front rotors on affected vehicles. If the rotors are found to fall within a certain manufacture date range, the front brake rotors will be replaced free of charge.
Warranty info: This repair is being done under the new vehicle warranty (three years/36,000 miles).
What owners should do: Call your local dealer with your vehicle’s identification number to determine if it’s involved in this service bulletin. You can also call Chrysler directly at 800-247-9753, Dodge directly at 800-423-6343 or NHTSA at 888-327-4236. Reference TSB No. 05-005-14A.
Need to find a dealer for service? Go to Cars.com Service & Repair to find a local dealer.
Editor’s note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker’s website to see if your vehicle has any service bulletins pending.
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