2014-2015 Toyota Entune Issue

15Toyota_PriusV_ES_43.jpg 2015 Toyota Prius v; | photo by Evan Sears


The problem: In vehicles with the Entune audio system, Bluetooth may sometimes disconnect from Android phones, or from the iPhone 4 when connected via USB. The radio may reboot when multiple functions are being used at the same time, or after completing a navigation route by voice command. This may be due to a software glitch in the audio system. 

Vehicles affected by service bulletin:

  • 2014 Toyota 4Runner
  • 2015 Toyota 4Runner
  • 2014 Toyota Highlander
  • 2015 Toyota Highlander
  • 2014 Toyota Highlander Hybrid
  • 2015 Toyota Highlander Hybrid
  • 2014 Toyota Sequoia
  • 2015 Toyota Sequoia
  • 2014 Toyota Tacoma
  • 2015 Toyota Tacoma
  • 2014 Toyota Tundra
  • 2015 Toyota Tundra
  • 2015 Toyota Avalon
  • 2015 Toyota Avalon Hybrid
  • 2015 Toyota Prius V
  • 2015 Toyota Sienna
  • 2015 Toyota Venza

Equipped with Entune system

See More Service Bulletins

Corrective action: Dealers will reprogram the Entune audio system control module.

Warranty info: This service is being performed free of charge under Toyota’s limited new-vehicle warranty.

What owners should do: Call your local dealer with your vehicle’s identification number to determine if it’s involved in this service bulletin. You can also call Toyota at 800-331-4331 or the National Highway Traffic Safety Administration at 888-327-4236. Reference TSB No. SB0035-16.

Need to find a dealer for service? Go to Service & Repair to find a local dealer.

Editor’s note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker’s website to see if your vehicle has any service bulletins pending.

Check for recalls here on

Latest expert reviews