NEWS

2015-2016 Audi Q3 Key Issue

16_Audi_Q3_OEM_4.jpeg 2016 Audi Q3 | Manufacturer image

CARS.COM — Vehicles affected by service bulletin:

  • 2015 Audi Q3
  • 2016 Audi Q3

The problem: When the key is in the center of the console storage area under the climate control module, one of the following messages appears in the instrument cluster’s driver info display:

  • Key not in vehicle
  • Remote key not recognized

This is due to the remote key being too close to the Aerial 1 receiver for Access and Start Authorization, which is under the center console area, directly under the climate control module.

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Corrective action: Dealers will perform a software update in the Keyless Control Unit to eliminate this problem.

Warranty info: This service bulletin is being done free of charge under Audi’s new-vehicle warranty.

What owners should do: Call your local dealer with your vehicle’s identification number to determine if it’s involved in this service campaign. You can also call Audi at 888-237-2834 or NHTSA at 888-327-4236. Reference TSB No. 961503.

Need to find a dealer for service? Go to Cars.com Service & Repair to find a local dealer.

Editor’s note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker’s website to see if your vehicle has any service bulletins pending.

Check for recalls here on Cars.com.

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