2015-2016 Audi Q3 Key Issue

16_Audi_Q3_OEM_4.jpeg 2016 Audi Q3 | Manufacturer image

CARS.COM — Vehicles affected by service bulletin:

  • 2015 Audi Q3
  • 2016 Audi Q3

The problem: When the key is in the center of the console storage area under the climate control module, one of the following messages appears in the instrument cluster’s driver info display:

  • Key not in vehicle
  • Remote key not recognized

This is due to the remote key being too close to the Aerial 1 receiver for Access and Start Authorization, which is under the center console area, directly under the climate control module.

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Corrective action: Dealers will perform a software update in the Keyless Control Unit to eliminate this problem.

Warranty info: This service bulletin is being done free of charge under Audi’s new-vehicle warranty.

What owners should do: Call your local dealer with your vehicle’s identification number to determine if it’s involved in this service campaign. You can also call Audi at 888-237-2834 or NHTSA at 888-327-4236. Reference TSB No. 961503.

Need to find a dealer for service? Go to Service & Repair to find a local dealer.

Editor’s note: This is only one of dozens of service bulletins issued each month by automakers. Please check your automaker’s website to see if your vehicle has any service bulletins pending.

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