2017 Chrysler Pacifica Annoyances After 6 Months
CARS.COM — In the grand scheme of things, owning a 2017 Chrysler Pacifica has been going quite well considering the 7,000 trouble-free miles on Cars.com’s long-term test Pacifica we purchased six months ago. We named the 2017 Pacifica Cars.com’s Best of 2017, but the honeymoon is over, and we’re discovering small — yet annoying — quirks. Below, check out oddities from editors who have been putting day-to-day miles on our minivan.
Related: We Bought a 2017 Chrysler Pacifica
Kelsey Mays, senior consumer affairs editor: A small gripe, but the hard plastic on the lower dash ends up clubbing your inboard knee each time you get in. The Pacifica Limited wraps that area in padding, which makes a big difference in comfort, not just perceived quality.
Brian Normile, production editor: The liftgate close button is inside the car instead of on the liftgate itself.
Joe Wiesenfelder, executive editor: Grunting adaptive cruise control, still the only vehicle I’ve noticed it in. It didn’t take six months to notice it, but in six months I haven’t learned to ignore it. (Multiple editors have observed the Pacifica’s adaptive cruise control emitting pulsating, grunting noises from under the hood when it automatically slows to pace traffic.)
Jennifer Newman, editor-in-chief: This is so minor, but I hate that I have to put it into Park to open the sliding doors. I know it’s a safety thing, but it’s one more step before I can get the kids to whatever event they’re going to. Also, it usually takes a few attempts of me pushing the door button before I remember to put it in Park.
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I manage Cars.com’s daily news publishing and execution of Editorial strategy. As a lifelong enthusiast, I’ve worked in the automotive industry for over 20 years, attending Universal Technical Institute for my Automotive Technology Certificate before continuing education for technical writing and journalism, where I graduated with my Bachelor of Science in Technical and Professional Communication with emphasis in Journalism and Automotive Technology. Since starting at Cars.com in 2006, I’ve reviewed hundreds of cars and tested new cars in almost every setting, from standardized fuel economy and cargo to dynamic testing such as drag-strip acceleration, towing, off-road and rock-crawling. I’m a juror on the World Car Awards panel of journalists from around the world that vote on their favorite car of the year, as well as a member of the Midwest Automotive Media Association.
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