2019 Mercedes-Benz Sprinter: Recall Alert


Vehicles Affected: Approximately 4,300 model-year 2019 Mercedes-Benz Sprinter work vans

The Problem: The steering shaft that connects to the steering gear may disconnect without warning, causing a sudden loss of steering and increasing the risk of a crash.

The Fix: Mercedes-Benz will advise owners to stop driving the van immediately. Dealers will inspect the bolts connecting the steering shaft to the steering gear, fully tightening or adjusting them, as necessary, for free.

What Owners Should Do: Mercedes-Benz did not immediately provide an owner-notification schedule. Owners can call the automaker at 800-367-6372, the National Highway Traffic Safety Administration's vehicle-safety hotline at 888-327-4236 or visit its website to check their vehicle identification number and learn more.

Need to Find a Dealer for Service? Go to Service & Repair to find your local dealer. To check for other recalls, and to schedule a free recall repair at your local dealership, click here: Mercedes-Benz Sprinter

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Patrick Masterson is Chief Copy Editor at He joined the automotive industry in 2016 as a lifelong car enthusiast and has achieved the rare feat of applying his journalism and media arts degrees as a writer, fact-checker, proofreader and editor his entire professional career. He lives by an in-house version of the AP stylebook and knows where semicolons can go. Email Patrick Masterson

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