Affected vehicles include model-year 2019-20 Journeys and model-year 2019-21 ProMasters. The microprocessors in these vehicles may have cracks in them, preventing the rearview camera image from displaying. A rearview camera image that doesn’t display properly decreases visibility for the driver and increases the risk of a crash.
To resolve the issue, dealers will replace the rearview camera for free. Interim letters notifying owners of the issue are expected to be mailed Sept. 30; a second letter will be sent out once the remedy is available. Those with further questions can contact the brands’ parent automaker Stellantis at 800-853-1403 (Stellantis’ number for this recall is 59C), the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236, or visit its website to check their vehicle identification number and learn more.
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Copy Editor
Corinne Vercoe
Corinne Vercoe has been writing professionally for 10 years. She began producing and editing content for the automotive industry in 2018, joining Cars.com as Copy Editor in 2021. She is a member of the Midwest Automotive Media Association and inherited an interest in cars from her father, a lifelong Chevrolet Corvette enthusiast.