Affected vehicles include model-year 2024-25 Nautilus SUVs. The issue is with the windows’ automatic reversal system, which may not react after detecting an object (or arm), increasing the risk of injury to occupants.
To resolve the issue, dealers will update the driver and passenger door modules for free. The automaker will notify owners Jan. 13, but those with further questions can contact Ford at 866-436-7332 (the number for this recall is 24C43), the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236, or visit its website to check your vehicle identification number and learn more.
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Copy Editor
Corinne Vercoe
Corinne Vercoe has been writing professionally for 10 years. She began producing and editing content for the automotive industry in 2018, joining Cars.com as Copy Editor in 2021. She is a member of the Midwest Automotive Media Association and inherited an interest in cars from her father, a lifelong Chevrolet Corvette enthusiast.