Ford Recalls 126,000 2011-13 Explorers Over Suspension Issue
By Patrick Masterson
September 28, 2021
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2013 Ford Explorer | Manufacturer image
Another six-figure recall for the Ford Explorer has been issued for an issue akin to one of the largest recalls of the year in July. Though a toe link fracture is once again at the heart of the recall for more than 126,000 examples of the Blue Oval’s three-row SUV, the circumstances this time around are slightly different.
Affected vehicles include model-year 2011-13 Explorers originally sold or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia and Wisconsin. These SUVs may be equipped with a cross-axis ball joint replacement part that could seize, resulting in a fracture of the outboard section of the rear suspension toe link. This could lead to loss of steering control and a crash.
To fix the problem, dealers will inspect for the presence of a cross-axis ball joint; if one is found, dealers will inspect its tightness and replace the ball joint, knuckle and toe link, as necessary, for free. Ford will begin notifying owners Nov. 1. If you have further questions, you can call the automaker at 866-436-7332, the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 or visit its website to check your vehicle identification number and learn more.
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Patrick Masterson
Patrick Masterson is Chief Copy Editor at Cars.com. He joined the automotive industry in 2016 as a lifelong car enthusiast and has achieved the rare feat of applying his journalism and media arts degrees as a writer, fact-checker, proofreader and editor his entire professional career. He lives by an in-house version of the AP stylebook and knows where semicolons can go.