Window Flaking Sends Cars.com's 2015 Mercedes-Benz C-Class To Dealership ... Again
Cars.com’s long-term 2015 Mercedes-Benz C300 4Matic has been to the dealership for four separate issues, which is quite the accomplishment before its first scheduled maintenance at 10,000 miles. We’re very familiar with our local dealership’s loaner fleet at this point. Most recently, we noticed an aesthetic issue with the rear-quarter windows, where the black ceramic band started peeling and flaking.
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The issue posed no safety or drivability concerns, but it was unsightly and quietly expanding its ugliness over time. The tear on the black ceramic band of the passenger-side rear-quarter window measured about an inch long and three-quarters of an inch tall, while on the driver’s side the triangle-shaped tear was slightly smaller.
We brought the C300 into the dealership to tackle this issue as well as fix the locked seat belt that trapped the rear seat in the folded position. Our dealer ordered new glass but had to bring in an outside installer to replace the quarter windows, which extended the repair another day. The window repair was covered under warranty like the other dealership repairs we’ve documented.
