Reviews
It took a little bit longer for me get my car back.
It took a little bit longer for me get my car back. could not get it back within 8 hours.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
They never give up for finding a car for me and finally
They never give up for finding a car for me and finally got me what I wanted. They even provided alternative options that would meet my interests just in case. They know how to make a customer happy. It was a very smooth process to buy the car from them. Nice and convenience purchase experience that I've never had. Thumbs up!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great work to the Autonation team.
Great work to the Autonation team. Emir was straightforward, clear and efficient in servicing of my Volvo. I got the car very quickly and everything was perfect. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!
fast and friendly service turnaround.
fast and friendly service turnaround. Sang was very easy to work with and responded quickly to my need.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Service Advisor, Emir, was very friendly and helpful.
Service Advisor, Emir, was very friendly and helpful. Answered all my questions to my satisfaction. Overall, great service. My only complaint, although understandable due to work load, was that it took several days to perform the 50K miles service. Fortunately, a rent-free car was provided.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Dealership does a good job.
Dealership does a good job. I wish Volvo USA would would fix the AT&T 3G sunset software bugs that have been lingering for many months and have inhibited the installation of the fix on my 2016 S60 car. As a result I have totally lost WIFI support inf the car. This is giving Volvo a very bad impression of being non-responsive to customer issues.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
The staff was courteous, kind, knowledgable about the
The staff was courteous, kind, knowledgable about the vehicle and did a great job with the entire transaction. I patiently waiting for my new Volvo and was kept informed about when it would be available. I have nothing but appreciation for every step in this process thus far.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!
It was great service and quicker than I thought.
It was great service and quicker than I thought. Shin was very kind and friendly. I definitely recommend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we appreciate your positive review about your recent experience with us! We appreciate your recommendation of AutoNation Volvo Cars San Jose and we hope to be of service again in the future. Take care!
Very nice and friendly.
Very nice and friendly. Had a positive experience with Mr. Sang. He always smiled and tried to do his best. The result of service was also good and very professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Simon, we're happy you found our staff to be so supportive during your experience here at AutoNation Volvo Cars San Jose. Don't hesitate to call us if you ever need anything. Be safe on the road!
Had a very positive experience with the Autonation Volvo
Had a very positive experience with the Autonation Volvo San Jose Service team. I had my wheel alignment which was way off and they took their time to get it to normal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!