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Eastern Carolina Nissan Inc

(1,270 reviews)
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

Reviews

(1,270 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Eastern Carolina Nissan Inc from DealerRater.

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Very professional service and on a Saturday.

Very professional service and on a Saturday. Part was in stock, installed, and returned to me in the same day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The service center at Eastern Carolina Nissan is

The service center at Eastern Carolina Nissan is excellent. They are able to schedule an appointment swiftly. Service is excellent, staff is professional and friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I was quoted $265 for rear brake pads and did not need

I was quoted $265 for rear brake pads and did not need them!#malicious intent

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Shawn Becton is amazing.

Shawn Becton is amazing. He’s the single reason I continue to do business with this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

This was a pleasant visit.

This was a pleasant visit. The mechanics finished earlier than estimated so I had extra time to run errands. The final cost was less than expected. The service manager explained what was wrong, how they fixed the problem and demonstrated the results. I was very pleased with my visit to EC Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I enjoy Nissan Dealership getting my car serviced was

I enjoy Nissan Dealership getting my car serviced was very quick and easy with an appointment Thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Transaction was direct to point, brief and concise.

Transaction was direct to point, brief and concise. Overall it was a good experience. I hope that I could still get in touch if i have an inquiry. Thank you

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic experience.

Fantastic experience. Knowledgeable staff, smooth process, Shawn Becton did a exceptional job explaining everything. This is our 7th purchase from ecnissan and won't be our last.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They are awesome love them.

They are awesome love them. Great customer service, will tell everyone to go to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bryan is sales was awesome .

Bryan is sales was awesome . He took the time to go over every car I was interested in and work the numbers for me on each one to see if It would be a good fit for me. He helped me find my dream car. Then when I had an accident he went out of his way to make sure I was able to get another vehicle while I was waiting for insurance to pay off the first one. Everyone there are really friendly nice people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.