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Certified Autoplex, Inc.

(1,591 reviews)
Visit Certified Autoplex, Inc.
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award
(972) 656-2084 (972) 656-2084

Reviews

(1,591 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Certified Autoplex, Inc. from DealerRater.

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2013 C250 - Dennis

I really enjoyed buying a car through Certified Autoplex. They were very friendly and professional. Absolutely a no-haggle dealership. They have a large variety of clean low mileage vehicles. I really enjoyed dealing with Dennis.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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LEXUS CT200 RAY-KAY

Reza was a fantastic salesman with genuine concern for what I wanted and needed. He did everything he could to make sure I got what I wanted. There were times when it seemed like it wasn't going to work out but Reza stayed for hours after closing to MAKE IT HAPPEN. Great guy, great car, great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Rick Shelton

Overall, a very decent experience with buying this car.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2014 Dodge Durango R/T AWD

The staff at Certified Autoplex was professional and efficient in the car buying experience. Their pricing is competitive and the customer experience is exceptional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2013 Mercedes E350 - STEPHEN

We were very pleased with service from Stephen and his patience with our slow decision making. The company is easy to deal with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2011 srx ray-kay

The experience started on line, I found a car my wife wanted, with all the extras. I used their contact button while on line to notify my interest. I showed up at their site, met Ray Kay, who made every effort to show me the car and answer my questions. I did not use their in house financing, but they did make a fair offer on my trade in. Mr. E. Money (perfect name for someone in Finance) was efficient communicating with my bank, and wasted no time in getting the paper work completed. I would recommend them based on selection, quality of vehicles and Mr. Ray Kay! Oran C.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2012 RX 350 RICH

This is the second car I have purchased from Rich Hill and Certified Autoplex. In both instances I was treated fairly and respectfully and got what I considered to be the best possible deal on a high quality auto. I highly recommend Certified Autoplex if you are in the market for a high quality vehicle presented by a professional staff, including Rich Hall in Sales and Marina in Finance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2012 Lexus ES 350 - STEPHEN

Enjoyed dealing with certified autoplex. Stephen made it very pleasant as I am first time buyer. Would recommend him again. DM

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2012 Lexus ES350- Worked with Patrick

This was one of the quickest, easiest places to purchase a car from. From the first interaction on the phone to signing the final paperwork, they made me feel at ease. The vehicle I was looking at was already a great price so I knew there wasn't much room to negotiate but they still worked with me to get to an agreeable price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mercedes Benz C250 Coupe

Overall a great experience. Purchased a 2012 Mercedes-Benz coupe. Fair deal on my trade. Large selection of vehicles. Will most definitely purchase from them in the future.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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