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Paul Burns Auto Center

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (31 reviews)
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed

About our dealership

Family owned and operated for over 22 years. The Burns Family of Dealerships strives to provide the best customer satisfaction and used vehicle buying process. We hold and maintain a BBB rating of an "A" and are a CarFax accredited dealer.

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (31 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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On Tuesday November 14th 2017 we purchased a vehicle from Johnny at Burns Auto and Truck Center. I was giving great customer service. The professionalism was awesome everything that I expected was provided. Johnny was great and walking through everything that I was doing and needed help with. And Gene the finance mgr was great at helping me get into the vehicle I want it. The facility was very clean organized and do appearances all the vehicle look great. At the end of the day after we drove 10 hours that day to get our vehicle we're very pleased and very happy for the service the staff provided to us. Johnny and you.Gene thank

On Tuesday November 14th 2017 we purchased a vehicle from Johnny at Burns Auto and Truck Center. I was giving great customer service. The professionalism was awesome everything that I expected was provided. Johnny was great and walking through everything that I was doing and needed help with. And Gene the finance mgr was great at helping me get into the vehicle I want it. The facility was very clean organized and do appearances all the vehicle look great. At the end of the day after we drove 10 hours that day to get our vehicle we're very pleased and very happy for the service the staff provided to us. Johnny and you.Gene thank

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
4.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Called bout used Silverado twice never bothered to get back to me

Called bout used Silverado twice never bothered to get back to me

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Inquired about my new f150, and when I showed up, Ralph our salesman already had the truck pulled and waiting by the entrance. Clean facility and knowledgeable staff. I highly recommend Paul burns.

Inquired about my new f150, and when I showed up, Ralph our salesman already had the truck pulled and waiting by the entrance. Clean facility and knowledgeable staff. I highly recommend Paul burns.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I purchased a used f150 from Paul burns auto center about a month ago with Ralph as my salesman. He got me out of my old suv into this beautiful lifted crew cab pickup. I had some mechanical problems right after purchase and tom the sales manager handled all repairs at his expense and provided me a rental car for my means of transportation. I reluctantly didn't take the extended warranty due to being one income for a family of four and the payment would have been a little to hard to handle on one income. Most used vehicle dealers would have washed their hands of the problems seeing as I didn't take the warranty and not having a used vehicle checked by my mechanic before purchase because it is a used vehicle all in all its a gamble. They fixed all repairs at no expense to me and I can't say enough about everybody at Paul burns auto center. It just shows that there are still decent people left in this world and they back up what they sell. I would highly recommend Paul burns auto center for anyone looking for their next used vehicle purchase.

I purchased a used f150 from Paul burns auto center about a month ago with Ralph as my salesman. He got me out of my old suv into this beautiful lifted crew cab pickup. I had some mechanical problems right after purchase and tom the sales manager handled all repairs at his expense and provided me a rental car for my means of transportation. I reluctantly didn't take the extended warranty due to being one income for a family of four and the payment would have been a little to hard to handle on one income. Most used vehicle dealers would have washed their hands of the problems seeing as I didn't take the warranty and not having a used vehicle checked by my mechanic before purchase because it is a used vehicle all in all its a gamble. They fixed all repairs at no expense to me and I can't say enough about everybody at Paul burns auto center. It just shows that there are still decent people left in this world and they back up what they sell. I would highly recommend Paul burns auto center for anyone looking for their next used vehicle purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Paul Jr. Responded to my online inquiry very quickly

Paul Jr. Responded to my online inquiry very quickly

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Drove by and took the chance to stop and look at trucks. Two hours later we drove off in our truck.

Drove by and took the chance to stop and look at trucks. Two hours later we drove off in our truck.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Went just to look. I was met by my salesman Johnny. He was very courteous, and was not pushy at all. I was considering a ram truck but then I saw an 07 harley truck, and the rest is history! very fair price for the mileage. they also worked with me after the sale for a wheel alignment. I would not hesitate to go there in the future. Ask for Johnny. He is a great representative of the way buying should be.

Went just to look. I was met by my salesman Johnny. He was very courteous, and was not pushy at all. I was considering a ram truck but then I saw an 07 harley truck, and the rest is history! very fair price for the mileage. they also worked with me after the sale for a wheel alignment. I would not hesitate to go there in the future. Ask for Johnny. He is a great representative of the way buying should be.

Rating breakdown (out of 5):
Customer service
Buying process
4.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I bought 2 trucks from these guys they have really helped me out.

I bought 2 trucks from these guys they have really helped me out.

Rating breakdown (out of 5):
Customer service
Buying process
5.0
Quality of repair
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The dealership was very helpful. I bought 2 trucks from them and had no issues. I will definitely use Paul Burns Auto in the future!

The dealership was very helpful. I bought 2 trucks from them and had no issues. I will definitely use Paul Burns Auto in the future!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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First time buyer here at Burns but definitely will not be the last. From start to finish these guys were friendly and welcoming doing whatever they could to make sure things worked out in my favor. I didn't even finish getting off my motorcycle and getting my gear off before I was greeted and welcomed to the dealership. Even the staff that I wasn't in direct contact with were friendly and welcoming. Would definitely send all my friends here!

First time buyer here at Burns but definitely will not be the last. From start to finish these guys were friendly and welcoming doing whatever they could to make sure things worked out in my favor. I didn't even finish getting off my motorcycle and getting my gear off before I was greeted and welcomed to the dealership. Even the staff that I wasn't in direct contact with were friendly and welcoming. Would definitely send all my friends here!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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