Paul Burns Auto Center

Rectangle 48
Sales 9:00 AM - 8:00 PM

Paul Burns Auto Center Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2007

Family owned and operated for over 22 years. The Burns Family of Dealerships strives to provide the best customer satisf

...

action and used vehicle buying process. We hold and maintain a BBB rating of an "A" and are a CarFax accredited dealer.

Reviews

3.0 out of 5 3.0
31 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 15, 2017

    On Tuesday November 14th 2017 we purchased a vehicle from Johnny at Burns Auto and Truck Center. I was giving great customer service. The professionalism... was awesome everything that I expected was provided. Johnny was great and walking through everything that I was doing and needed help with. And Gene the finance mgr was great at helping me get into the vehicle I want it. The facility was very clean organized and do appearances all the vehicle look great. At the end of the day after we drove 10 hours that day to get our vehicle we're very pleased and very happy for the service the staff provided to us. Johnny and you.Gene thank

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 26, 2017

    Called bout used Silverado twice never bothered to get back to me

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • June 1, 2015

    Fast, courteous, friendly salespeople. Will come back for another vehicle. Ask for Paul or Brad

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to review your purchase experience with us. We value your feedback and appreciate the kind words of feedback yo...u have given us. Please feel free to contact us with any referrals or concerns. Tim Lorang, General Manager.

  • 5.0 out of 5
    May 2, 2016

    Inquired about my new f150, and when I showed up, Ralph our salesman already had the truck pulled and waiting by the entrance. Clean facility and knowledgeable... staff. I highly recommend Paul burns.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    April 25, 2016

    I purchased a used f150 from Paul burns auto center about a month ago with Ralph as my salesman. He got me out of my old suv into this beautiful lifted... crew cab pickup. I had some mechanical problems right after purchase and tom the sales manager handled all repairs at his expense and provided me a rental car for my means of transportation. I reluctantly didn't take the extended warranty due to being one income for a family of four and the payment would have been a little to hard to handle on one income. Most used vehicle dealers would have washed their hands of the problems seeing as I didn't take the warranty and not having a used vehicle checked by my mechanic before purchase because it is a used vehicle all in all its a gamble. They fixed all repairs at no expense to me and I can't say enough about everybody at Paul burns auto center. It just shows that there are still decent people left in this world and they back up what they sell. I would highly recommend Paul burns auto center for anyone looking for their next used vehicle purchase.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 26, 2016

    Paul Jr. Responded to my online inquiry very quickly

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 24, 2015

    Drove by and took the chance to stop and look at trucks. Two hours later we drove off in our truck.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 17, 2015

    Went just to look. I was met by my salesman Johnny. He was very courteous, and was not pushy at all. I was considering a ram truck but then I saw an 07... harley truck, and the rest is history! very fair price for the mileage. they also worked with me after the sale for a wheel alignment. I would not hesitate to go there in the future. Ask for Johnny. He is a great representative of the way buying should be.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 6, 2015

    I bought 2 trucks from these guys they have really helped me out.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 3, 2015

    The dealership was very helpful. I bought 2 trucks from them and had no issues. I will definitely use Paul Burns Auto in the future!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews