Peoria Nissan

I have never been treated so disrespectfully at what I though was a reputable dealership. I had purchased a car here in 2014 and had a great experience. Not the case this time around . The sales rep was new and not knowledgeable, which I can understand. But the attitude he sent my was unacceptable. I was approached by a sales manager to confirm they would accept my trade-ins (2 cars, both Nissans) by paying the loans off in full. I was upside down on one car but had plenty of equity in the other to offset. For two days the sales manger confirmed they would pay off my loans. When it came time to talk about price for a used car I wanted to purchase on their lot I threw out a low ball number of course. The sales manager comes back and asks for 2,000 MORE than the internet price!! I was appalled!! Why are you asking me to pay for than whats advertised. I advise the sales manager I will not pay more than the Internet price. The sales manager confirms..." You'll make a deal with me at asking price". Yes, however I want to see my credit options (interest rate). He grabs an application and confirms I can be in and out within an hour. I fill it out, boom credit score in hand. After 2 hours of wasting my time for the second day in a row I feel like I am getting somewhere... until another manager comes to show me a breakdown of my trade ins and the price of the car I want. All of the sudden they won't pay my loans off. There is a $2,000 negative balance. (conveniently the same 2,000 over the asking price they tried to get me to pay. He gives me some song and dance that the car is worth more than they are advertising...blah blah. I walked out at this point, I couldn't believe the sales manager couldn't be up front. I will be making a call to the GM and sharing my story.

Was dreading the car buying process but ended up pleasantly surprised. Our sales person was Justin Gallo and he was actually not your standard car salesman (that's a good thing). If we were in need of purchasing another vehicle I would not hesitate to use him again. Heads up - this dealership uses all of the standard tactics (mangers, assistant managers, etc. all coming to discuss what they "can do" for you. You need to go in having researched the vehicle you want, know what it's worth and stick to your price point). If you do that and work with Justin you should end up with a nice vehicle and a good experience.

Was dreading the car buying process but ended up pleasantly surprised. Our sales person was Justin Gallo and he was actually not your standard car salesman (that's a good thing). If we were in need of purchasing another vehicle I would not hesitate to use him again. Heads up - this dealership uses all of the standard tactics (mangers, assistant managers, etc. all coming to discuss what they "can do" for you. You need to go in having researched the vehicle you want, know what it's worth and stick to your price point). If you do that and work with Justin you should end up with a nice vehicle and a good experience.

Brandon Moles in the service department is the man. I live all the way in Tempe and I ended up making an appointment to service my car in Peoria because they are more accommodating than the Nissan dealership down the street from me (AutoNation Nissan Tempe). Brandon called me back immediately, was honest about wait times, and was really just a wonderful person which is how all people in the customer service industry should be. I will be servicing my car through you all from now on despite the extra drive. Thanks Brandon! :)

I came in to the location looking for a specific vehicle in a specific price range. Within a week's time I got to work with several employees, all who expressed a sincere determination to help me succeed. And, within that week I drove out in the vehicle I wanted.

I wanted to take a few minutes a recognition of John Breeser's services provided 5/19/2016. I first inquired about a trade in on my vehicle, 2013 Nissan Altima. After finding out that my trade in value was significantly lower than the payoff value of my vehicle I decided not to pursue the car purchase. John was kind enough to repetitively get a hold of me so he can assist me with my needs. I decided to reply back to an email of his and inform him of my current situation and without hesitation he came back with a proposal on a new 2016 Rogue SL that would only bring up my payment by another $20. After a few emails back and forth, I decided to come into your facility and speak to John in person regarding consideration to the new purchase/trade. John was very welcoming and did not waste time in getting everything in place before my arrival. There is a reason I've purchased my last few vehicles through John's services. John knows how to do business and knows how to treat his customers. Overall, my visit satisfaction would rank 5 out of 5 stars. I continue enjoying my business with Peoria Nissan and believe that's highly attributable to Johns services provided time and time again. I want to thank you and John for making my experience in car buying such as remarkable experience.

Dusty is great, very helpful and very knowledgable! I never hesitate to ask a question, he has the answer. I don't ever feel like he is not sincere in the commitments he makes to the quality and time to complete the service on my car. I don't ever feel as though I'm being sold something I don't need. Just outstanding, I talked to him about servicing our other vehicle that is not a Nissan. I will be bringing it in next time it needs service, because of Dusty Jager.

I have been going here for over 2 years. Each and every time I have had a very pleasant experience. I have dealt with several different service advisors and I everyone has been on point. Which is extremely difficult to find in any kind of service provided. I am very impressed with the communication and consistency. First service department that has earned my trust and repeat business

We just purchased a 2016 Altima from Peoria Nissan with the help of the very capable Jeff Pordes. Jeff made us very comfortable with his knowledge of both product & financing.

Just a few words to express my thoughts on Peoria Nissan. I have been a customer with this dealership for about eight years , a feat that speaks for itself. I have always been treated with the highest respect by the personnel, especially Jeff Pordes the sales representative. Jeff continually exhibits an aura of candor and friendliness. Jeff and the rest of the people there make me feel comfortable and relaxed. Whenever I bring my car for service, Jeff is there to say “Hi” and spend time just chatting, which helps make the time pass. Also, speaking of service, I would be remiss if didn’t mention the Service Advisor, Scott Clouse. Actually, I deal with Scott more having to bring my car for service on a regular basis. He conducts himself in a very professional manner and is a pleasure to work with. These gentlemen keep me coming back to Peoria Nissan. Joe – Surprise, AZ