Reviews
Always pleased with the staff and quality of care from...
Always pleased with the staff and quality of care from this dealership. Staff wore masks and observed all the guidelines during this epidemic. Very professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a great review! It was our pleasure to work with you, and we hope to work with you again in the future.
All personnel at this dealership exemplify outstanding...
All personnel at this dealership exemplify outstanding customer service skills & are always courteous to their customers!!! Thank you very much for a wonderful purchase experience!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thank you so much for the great review! We're happy to know our team has given you outstanding service. We hope you have a great day! Congratulations on your new vehicle!
My service advisor Cheryl wolf was very fair and helpful...
My service advisor Cheryl wolf was very fair and helpful and knowledgeable. The dealership is nice and clean and the entire staff are friendly.I would recommend this dealership to anyone who cares for good service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fattan, Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Sean. We appreciate the positive feedback, and we are looking forward to seeing you in the future!
Great Dealer
This is a great dealer. I bought my car from them two years ago I take it to them for service they are fabulous. They have a wonderful service department
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the wonderful review! We're so glad to see that we consistently go the extra mile for you. You're welcome back at any time.
My experience with Land Rover North Scottsdale for the...
My experience with Land Rover North Scottsdale for the purchase of my vehicle has been seamless and with excellent service from sales, finance and maintenance. Jacob Wakamatsu was extremely helpful throughout the process. I would be happy to recommend Land Rover North Scottsdale and Jacob to anyone looking for a great car buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love hearing this! Thank you for the kind review. Congrats on your new ride and come back to see us again soon.
Definitely recommended service department
Excellent service department. Service advisor knew everything about the car and why service needed to be performed. Lot of confidence in what he said. Rental car took 5 minutes, 20 bucks for unlimited days,a new car too! Great experience. Go there again without question. Was not inexpensive but that's expected with a high end car complicated car like a rover.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's great to find that our team was so helpful. Thank you for your recommendation! See you again for any future services, Dave!
My service was the best it has been. So grateful to b...
My service was the best it has been. So grateful to b working with Gina Sanchez. She’s efficient, stayed in communication on status of my car and had my car serviced in more than timely fashion. She took personal interest in getting my vehicle taken care of, listened to my concerns and made sure they were executed. Best service I’ve had. Thanks Gina!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We were glad to offer you an amazing service, Brandi. Thank you for allowing us to assist you with the vehicle. We will be sure to share your feedback with Gina. Let us know if there is anything else that we can assist you with.
Excellent , superb, I love coming to Jag for service...
Excellent , superb, I love coming to Jag for service because i know i will always be met with a friendly smile coupled with the best customer service. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are delighted to know of your outstanding feedback for our services. Please let us know if we can assist you again with anything else. Our team is happy to help!
Great experience
We just bought our new (to us) Range Rover Discovery. I have been waiting for a long time to get a Range Rover but thought I would have to win the lottery first. So, we went, just to look, at the range rovers. Tim Tataro got me started. I told Tim that I was OK with a slightly used Discovery and he showed us a beautiful blue one that had never been sold, was a courtesy car. We loved it! It was one of the best buying experiences I have ever had, and it didn't stop after I went home. The follow up service is also great. We are really happy with our new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Donald, Thank you for taking the time to leave us a great review. We are happy to hear that Timothy and Brian were able to help you find a great car and was able to make the overall experience at our dealership fun and stress-free. If you ever need help with your Range Rover, feel free to give us a call!
I had very Bad experience with the sales person his name...
I had very Bad experience with the sales person his name is Jake very rude unprofessional ignoring my phone call And my email Give me wrong information about the BMW that I bought, he did not take me to test drive but I am very happy to meet some one else name Donnell working as service advisor for the BMW he spent 90 minutes showing me a lot of things on the 2015 BMW X5 sport model
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, I am sorry to hear about your frustrations with your salesman and his services. Given the opportunity, I would like to speak with you about your experience. Please email me at mspendley@penskeautomotive.com. Thank you, Mark Spendley General Manager Land Rover North Scottsdale