Reviews
Service department lacks leadership from the time to drop
Service department lacks leadership from the time to drop your car off all the way through , and the man that sits at the first desk has no respect for anyone I would suggest take your car someplace else
Service department lacks leadership from the time to drop
Service department lacks leadership from the time to drop your car off all the way through , and the man that sits at the first desk has no respect for anyone I would suggest take your car someplace else
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best experience, very friendly staff, couldn’t ask for a
Best experience, very friendly staff, couldn’t ask for a better experience and the staff was the best, got us in and out in no time and tried to help us the best they could and they really did and got us a great deal
Best experience, very friendly staff, couldn’t ask for a
Best experience, very friendly staff, couldn’t ask for a better experience and the staff was the best, got us in and out in no time and tried to help us the best they could and they really did and got us a great deal
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Everyone is always very polite and courteous when I take
Everyone is always very polite and courteous when I take my Honda in for servicing. I wouldn't take it anywhere else.
Everyone is always very polite and courteous when I take
Everyone is always very polite and courteous when I take my Honda in for servicing. I wouldn't take it anywhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to know you've had such positive experiences with our service team at Morganton Honda. We appreciate your loyalty and look forward to assisting you in the future!
My wife and I just traded for a certified vehicle with
My wife and I just traded for a certified vehicle with Morganton Honda, and we're absolutely thrilled with the efficient and professional way that we were treated. We worked with Tina Olds exclusively and online to make this long-distance transaction. Tina demonstrated a complete command of the entire process and was so accommodating and professional, she’s a terrific consultant. CP in Pittsboro NC.
My wife and I just traded for a certified vehicle with
My wife and I just traded for a certified vehicle with Morganton Honda, and we're absolutely thrilled with the efficient and professional way that we were treated. We worked with Tina Olds exclusively and online to make this long-distance transaction. Tina demonstrated a complete command of the entire process and was so accommodating and professional, she’s a terrific consultant. CP in Pittsboro NC.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi CP! We're so glad to know that your experience with Tina and our team at Morganton Honda was efficient, professional, and accommodating. We appreciate the kind words about our service! Enjoy your certified vehicle!
I just purchased a 2018 Honda CRV from Karen Cole.
I just purchased a 2018 Honda CRV from Karen Cole. She made the experience very pleasant and was very knowledgeable and answered all my questions. She is great and highly recommended. Thank you Karen.
I just purchased a 2018 Honda CRV from Karen Cole.
I just purchased a 2018 Honda CRV from Karen Cole. She made the experience very pleasant and was very knowledgeable and answered all my questions. She is great and highly recommended. Thank you Karen.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kimberley, we're so glad to know that Karen was able to assist you in finding your 2018 Honda CRV. It's great she could answer all of your questions and make the experience pleasant at Morganton Honda!
Very pleasant and positive buying experience with Betty
Very pleasant and positive buying experience with Betty Byrd from Morganton Honda. I was not able to pick up the vehicle, so Betty brought it to me. How nice! Easy to complete paperwork, done at my dining room table! We have our Hondas serviced at Morganton Honda and find the service to be excellent as well. Highly recommend this dealership!
Very pleasant and positive buying experience with Betty
Very pleasant and positive buying experience with Betty Byrd from Morganton Honda. I was not able to pick up the vehicle, so Betty brought it to me. How nice! Easy to complete paperwork, done at my dining room table! We have our Hondas serviced at Morganton Honda and find the service to be excellent as well. Highly recommend this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Brenda! It's great to know that Betty and our team at Morganton Honda could provide you with a pleasant buying experience. We appreciate your recommendation and look forward to continuing the excellent service for all your future needs!
Great experience from start to finish!
Great experience from start to finish! The salesman Brandon was a pleasure to work with! I highly recommend Morganton Honda.
Great experience from start to finish!
Great experience from start to finish! The salesman Brandon was a pleasure to work with! I highly recommend Morganton Honda.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad to know you had a great experience with us at Morganton Honda, and that Brandon was able to assist! We appreciate the recommendation. Safe travels in your new car!
Bad service
Put a starter on my daughter's car, charged 300 plus labor. It lasted 5 days. Had to have it towed again and the mechanic I chose myself took the starter off and it was very badly damaged due to someone beating it into place. We have called and gone by and they keep promising to call back. Crickets. They took the $300 piece and we have nothing. We purchased 2 brand new CRVs from them in the past and felt they were reputable. I hope this review will encourage them to call us back.
Bad service
Put a starter on my daughter's car, charged 300 plus labor. It lasted 5 days. Had to have it towed again and the mechanic I chose myself took the starter off and it was very badly damaged due to someone beating it into place. We have called and gone by and they keep promising to call back. Crickets. They took the $300 piece and we have nothing. We purchased 2 brand new CRVs from them in the past and felt they were reputable. I hope this review will encourage them to call us back.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brought our 2020 Pilot in for recall work.
Brought our 2020 Pilot in for recall work. Came home with a new 2023 Pilot! Both Jay Newman in sales and the techs in service did a great job
Brought our 2020 Pilot in for recall work.
Brought our 2020 Pilot in for recall work. Came home with a new 2023 Pilot! Both Jay Newman in sales and the techs in service did a great job
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Dan! Thanks for the awesome review. We're so glad that Jay and our service team could assist you with your recall work and help you find a new 2023 Pilot. Enjoy your new ride, and we hope to see you again at Morganton Honda in the future!
I had a very positive experience working with Chris Moore
I had a very positive experience working with Chris Moore at Morganton Honda. He was very honest and kept his word on all we discussed prior to my arriving. I really appreciated that. My trade in and new purchase transactions all went great. Very pleased! And, I absolutely LOVE my Honda CR-V hybrid Sport! I do recommend Morganton Honda. Adele Newman
I had a very positive experience working with Chris Moore
I had a very positive experience working with Chris Moore at Morganton Honda. He was very honest and kept his word on all we discussed prior to my arriving. I really appreciated that. My trade in and new purchase transactions all went great. Very pleased! And, I absolutely LOVE my Honda CR-V hybrid Sport! I do recommend Morganton Honda. Adele Newman
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Adele, thank you so much for recommending Morganton Honda! We're delighted to hear that Chris provided you with an honest and positive experience. We hope you continue to enjoy your Honda CR-V hybrid Sport, and please don't hesitate to reach out if there's anything else we can assist you with in the future. Drive safely! - The Morganton Honda Team