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Morganton Honda

(242 reviews)
Visit Morganton Honda
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–6:00pm
Tuesday 8:30am–7:00pm 8:00am–6:00pm
Wednesday 8:30am–7:00pm 8:00am–6:00pm
Thursday 8:30am–7:00pm 8:00am–6:00pm
Friday 8:30am–7:00pm 8:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (828) 475-0211 (828) 475-0211
Used (828) 522-4028 (828) 522-4028
Service (828) 522-4032 (828) 522-4032

Reviews

(242 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Morganton Honda from DealerRater.

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Good Experience

Brandon was helpful, knowledgeable and friendly. They made the process easy, and the team stayed late on a Friday night to finish up all the paperwork.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the five stars! We're glad to hear that Brandon and the rest of the crew here at Morganton Honda could assist you. We hope to see you back!

Chris was very helpful with our purchase.

Chris was very helpful with our purchase. Also met us half the way to complete the sale to reduce our travel time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your experience! We're happy to hear Chris provided you with excellent service and we'll be sure to pass along this wonderful feedback to him. Thanks for choosing Morganton Honda. We hope we have the opportunity to work with you again in the future!

Highly recommend!

Karen was very responsive, helpful and courteous. She made it a pleasure dealing with Morganton Honda. The car we wanted was on time and accurate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for recommending, Dave! We're so happy that Karen and the rest of our team earned your 5-stars! -Morganton Honda

Great customer service.

Chris was very friendly and helpful in our purchasing of a new Honda. He was knowledgeable and eager to serve us. We had a very good visit to Morganton Honda and look forward to doing business with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your experience working with Chris at Morganton Honda! We look forward to working with you again next time!

All were super easy to work with.

All were super easy to work with. Chris and James had answers to most of our questions but the ones they didn't know they knew who to go to in order to get an answer. Very pleased and will do future business here for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're happy to hear Chris & James provided you with an excellent experience and we hope to see you again next time here at Morganton Honda!

Made sales process easy and pleasant.

Andrew and Rodney provided excellent service in my leasing a new Honda. Very easy to work with and informative about the new Honda model offering.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the five stars, Jacques! We're glad to hear that both Andrew and Rodney could assist you during your visit with us here at Morganton Honda. We hope to see you back for all of your future automotive needs!

Chris was great very kind and helpful, was very pleased.

Chris was great very kind and helpful, was very pleased. Hes doing great for 1st week of work 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for leaving us your awesome five-star review, George! We're so happy you enjoyed visiting with Chris during your purchase at Morganton Honda!

Andrew is the best.

Andrew is the best. The easiest car buying process thus far. Very accommodating and helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're so happy that Andrew earned your 5-stars! We look forward to seeing you next time at Morganton Honda!

Consider them first.

Best customer service I have had at any dealership. Completed all paper work by phone the day before with Andrew. The next day the car was ready for pick up and took just 30 minutes. Thanks for making it easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Anthony, thank you for choosing Andrew and the rest of our team at Morganton Honda! We're so happy that we provided you with an easy service appointment! We look forward to seeing you next time!

Sales person great spent two days Promised a car but by

Sales person great spent two days Promised a car but by end finance manager was negective toward my husband wanting him to do this knowing we didn't have it..discrimination..or run around not worth trip NO CARS AINT GOTTA A PROBLEM TEST DROVE TWO BUSTED WINDSHIELD AND CONSOLE WOULDNT CLOSE ON OTHER AND I LEFT THERE CRING WHEN THEY SHOULDNT HAVE TIED US UP LIKE WE WERE NOONE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

If the customers were waiting and told from start it was approved up til day two and you knowing from beginning my husband the day of applying had NOT BEEN ON HIS JOB but three weeks why was his two days off wreck his credit score more you are a terrible noncondiderable we are owed an apology and it needs off our credit keep your tire up cars broke windshields non working air broken consoles and your customers really beware

Dealer response

Good Afternoon, We are sorry for any miscommunication or misunderstanding that could have happened during your visit with us. It appears after speaking with my team, you were in fact approved for the vehicle, we are just missing some information on your end to finalize the paperwork. We would be glad to clear this up and get you into this new vehicle, as the deal and approval are good for 30 days. As for the windshield, the vehicle had just been traded in and already has an appointment for this to be replaced. Again, we do apologize if this was not communicated properly or for any type of misunderstanding. We do not discriminate here at Morganton Honda. We try to help everyone that we can no matter who they are. We would be more than happy to help you out. If you have any questions or would like to continue with the process, please give Chesnee a call at (828) 437-3181. Thank you!