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Jaguar Land Rover Woodland Hills

(786 reviews)
Visit Jaguar Land Rover Woodland Hills
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2023 state dealer award
View 2 awards
2023 state dealer award
2023 consumer dealer award
New (888) 529-3503 (888) 529-3503
Used (888) 505-5796 (888) 505-5796
Service (877) 236-1639 (877) 236-1639

Reviews

(786 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Exceptional Service, had a routine service plus warranty

Exceptional Service, had a routine service plus warranty work with the suspension, work was done in a timely manor as promised

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Eli, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Very generic responses to my many specific inquiries and

Very generic responses to my many specific inquiries and questions. I was trying to purchase a specific vehicle from them and could not even get them to respond enough to start the transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hello, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (818) 935-6329. We'd appreciate the chance to make your experience a positive one.

I recently purchased a 2015 Tesla Model S from AutoNation

I recently purchased a 2015 Tesla Model S from AutoNation Land Rover Woodland Hills, and the entire experience was fantastic! Dino was the person who helped us, and he made the process incredibly smooth and easy, even though I was coming from out of state to buy the vehicle. Everyone at the dealership was so welcoming, and the environment felt super homey. They made sure the car was spotless and looking its absolute best when I arrived. What really stood out to me was the attention to detail and the extra touches, they even sent me off with a bunch of snacks for the road! Small things like that make a big difference and really show how much they care about their customers. Highly recommend this dealership and Dino if you’re looking for a seamless and friendly car buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to share your feedback with us. We appreciate your recommendation of Land Rover Woodland Hills and we hope to be of service again in the future.

Service personal are helpful, professional and go out of

Service personal are helpful, professional and go out of there way to solve issues with your car! I have been going there since I bought my car there and obviously will continue to do so! I recommend highly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Barry, we're happy you found our staff to be so supportive during your experience here at Jaguar Woodland Hills. Please let us know if there is anything else we can do for you; we are more than happy to help!

We had a very good experience with Lanndon Christensen ,

We had a very good experience with Lanndon Christensen , he is a great Sell person

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

This dealership is impossible to deal with when it comes

This dealership is impossible to deal with when it comes to service. Took months to schedule appointments

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

HI Kharen, thanks for the feedback. We strive to provide excellent service to our customers at Land Rover Woodland Hills. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (818) 861-9021 -- we hope to hear from you soon.

We were told that the service appointment would be 2

We were told that the service appointment would be 2 days. It ended up being 5, and only 2 of the 5 tasks were complete. I tried to get updates along the way with almost no responses until day 4. Very disappointing first experience with Land Rover Encino. I hope to get my car serviced elsewhere in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (818) 861-9021 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Great service from top to bottom.

Great service from top to bottom. My vehicle was inspected from tires to any type of leaks. Love that they are honest and send me the video of what needs to be repaired.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Veronica, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Megan was very nice and helpful, she took care of my

Megan was very nice and helpful, she took care of my appointment time. They are a bit understaffed and disorganized.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (818) 861-9021 -- we hope to hear from you soon.

I have been going to this dealership for sales and

I have been going to this dealership for sales and services for over 5 years. It has been wonderful but this last visit it was horrific on the service I received when I brought my car in for new brakes, windshield, and others. The service Advisor Megan was nice but did not do her job in getting my car fixed fixed or communicating to me. My car was with service for almost a month. Why and how long it would take as not communicated and it was so difficult to get a hold of her and anyone in services to know where and what my car is being serviced for specifically. I will not take my car back there and only because Tommy the Service Advisor stepped in the matter was taken care of best as possible. I lost trust in this dealership first time in my life I didn’t get a receipt of work performed when I picked up my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (818) 861-9021. We would appreciate the chance to turn your experience around.