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Ron Marhofer Nissan

(849 reviews)
Visit Ron Marhofer Nissan
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 9:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–9:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–9:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award
New (866) 466-5470 (866) 466-5470
Used (866) 467-0249 (866) 467-0249
Service (330) 931-3128 (330) 931-3128

Reviews

(849 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ron Marhofer Nissan from DealerRater.

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Ron Marhofer Nissan

Excellent customer service! Dean was very helpful and followed up with me when waiting for the car to be serviced before purchasing my 2016 Nissan Rogue. Every body was nice and helpful through the process. I would recommend Ron Marhofer Nissan and to ask for Dean Graves.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words & recommendation, Danielle! Drive safely & enjoy your Rogue!

An incredible Sales experience.

Josh Henderson was high energy and super informative in our purchase. He made everything super easy and always gave us options. He was the only guy that could help us with finding a manual car and he was fantastic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words about your experience with Josh! We hope you love your manual car! Drive safely!

Quick and Easy

Applied for financing online and these guys got back to me promptly with no hassle. Josh H helped me get into a new car after a total loss, and was polite and efficient with paperwork.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words, Anne! It was our pleasure to help you through such a difficult time! Drive safely!

I highly recommend Ron Marhofer Nissan.

Dave Seymour at Ron Marhofer and everyone that helped in getting our car ready for us were absolutely wonderful to work with! I highly recommend them!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate the recommendation, Julie! Drive safely & enjoy your car!

very satisfied customer

Very nice clean showroom and helpful knowledgeable staff. Salespeople gave more useful information verses other dealerships I visited. Also longevity of staff at that dealership was impressive

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words! We value your business!

New car buying experience

The friendly, knowledgeable staff made my car buying experience a very pleasant one. Dean Graves and Mike Patterson were very professional and worked hard to find the car I wanted. I really appreciated the stress-free environment. The entire staff works together to make the guest comfortable during the buying process. Two thumbs up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words & recommendation, Barb! We appreciate your business & hope you love your car!

Great

They were speedy with the car but process. When I walked through the door they had water for me and my dog. Everyone was friendly and made thing easy! 5 star service. Go to Victor Eaves, xxxx take care of you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your kind words, Paul! It was a pleasure doing business with you & your dog! :) Drive safely & enjoy!

Wonderful experience

Great service and hospitality. Good information Very happy with the people who helped me (Anna and Brett). Ron Marhofer is a great place. I love my car. Thank you so much!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are happy you're happy! Thank you for your business! Drive safely!

Great first experience

Ron Marhofer did a wonderful job selling my car, it was the first time for me purchasing from a dealership other dealerships were not as helpful and did not have as clean cars. The sales man was super nice and helpful they made sure that I was comfortable with my purchase and a car I got for a great price I couldn't be more pleased with the customer service I received in the car that I end up buying

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words! We appreciate your business! Drive safely & enjoy!

OUTSTANDING customer service all the way around

Updated 9-27-19: We were coming up on the end of the lease, and again worked with Josh and (Brett). Both cont'd to provide GREAT customer service. Helpful, no-pressure, and Josh even found us exactly what we were looking for given some pretty tight parameters. I continue to be grateful to them, and the great culture here. Thanks! Original (2017): OUTSTANDING way to buy/lease a car! We came to Ron Marhofer Nissan in need of some creative options for our car situation, which had become both of our cars costing more to maintain than to drive. We worked with Josh Henderson, who spent many hours helping us to see many different creative options and solutions that worked for us. At the end of a long day, we walked away in a great position of being able to drive some great cars. But more than anything, the experience was so positive, because of the customer service. I loved the honest process, no-haggle pricing, and sales people that cared more about the customer service than "making a sale".

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for putting your trust in us, Josh! We value your business! Drive safely & enjoy!