El Dorado Mazda

I have been a long time customer, buying 3 cars from Eldorado Mazda. This visit was so disappointing. Customer service has fallen so low. It takes 2 plus hours to change oil and rotate tires. Even the service mgr was lacking customer service skills when I called to complain. Never once did he offer a chance to make it better. Just gave excuses. If I didn?t have a prepaid service contract, I would no longer go to this dealership. They had just remodeled the place. I see the money goes to look good but not to value the customer. Good luck ever getting me to purchase another car from Eldorado Mazda.

excellent work, outstanding service and courtesy by employees. Excellent listeners, service rendered quickly and efficiently.

Upsell , Upsell Upsell. Won?t sell a car unless you pay for a ?diamond coat? on the exterior interior. 1,700 -2,650 dollars on top of sticker price. Diamond coat the manager said protects the paint from fire. If a fire lights on your hood and is then extinguished you can just wipe of the residue. REALLY. How many times has that happened to anyone.

I had an oil changed done and the service was exceptional per usual! I love this dealership and my Mazda!

This was by far the best car buying experience we have ever had!!!! Tyrone was very helpful and went above and beyond to find the car we were looking for. He is the best salesman we have ever had!!! We look forward to buying in the future. Thanks so much!!!

Always treated professionally and always with a smile. I will only go to this dealership.

Excellent professionalism with personable employees. No extra hassle to complicate the purchase. I will definitely recommend future customers

I absolutely hate the car buying experience but Brad, Carlos, and Paco made it a great day! We weren't convinced we were going to buy a car just yet but they were patient and answered all our questions and listened to our concerns. 1000% would go back to them if/ when we need another car.

My sales agent and sales manager were amazing. I put in my requst and they provided the most complete sales service I have ever received. Kevin was amazing as my sales representative. I would recomd any of my family or friends to Kevin.

The dealer ship was very accomodating he really gave his best to convince me to purchase the car and he explained well the features of the Car that’s why I didn’t hesitate to process all in online even without seeing the car.