Reviews
Car service
Excellent service! Repair was done quickly and there was excellent customer service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jenny, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!
Pick up truck purchase
We purchased a new truck. Wide selection to choose from. Susan , our sales person, was very patient and answered all questions from vehicle, purchasing to customer care. This is the first vehicle I have purchased where I felt no pressure and each decision made was my own. Highly recommend this dealership for any of your Ford needs. Mike C
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Mike, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (877) 740-8559 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!
Great service...
Great service and information. I bought a new key fob and they programmed it for me. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Vickie, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Great Service Dept.
I only go here to get my Truck serviced. The Service Dept. does a great job and the service advisors are good at addressing your needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi there, thanks for sharing your positive experience with our Service department! Until next time, take care!
Uneventful and timely service
An unexpected pleasant experience with a dealer service department.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience
Very friendly staff. Easy to work with. Made the buying process worth our time and did not hassle. Amazing deal and will continue to buy from them and send friends as well. Have never had such a better experience. Jeff and his crew went above and beyond to help us and make this process easy! Very happy with our experience we are now customers for life!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bought new Ford Flex
Outstanding salesman. Ordered accessory today, parts man very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Ford dealership in W.N.C.
This dealership by far will go the extra mile to make you the customer very happy and pleased. Jeff P is the best most honest person you have ever met. Talk to him or any of the salesman that work under him, you will leave with a smile and feel totally satisfied !!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Dealership
The salesman was knowledgeable, friendly and a joy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the positive review! We sincerely value your business and look forward to your next visit!
90k Service
Quick Lane Service at Ken Wilson is great. They are very professional and have a very nice waiting area. I can watch as my truck is being serviced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thanks for sharing your mot recent experience with us! We're glad we could help you out. Until next time, take care!