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Fred Anderson Toyota of Asheville

(433 reviews)
Visit Fred Anderson Toyota of Asheville
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (828) 484-3068 (828) 484-3068
Used (828) 484-3066 (828) 484-3066
Service (828) 633-3220 (828) 633-3220

Reviews

(433 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Anderson Toyota of Asheville from DealerRater.

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Great experience!

I purchased a used car sight unseen from this dealer in April, 2021. The process couldn't be easier and these guys were fantastic to deal with! From Brandon in sales to Josh in Finance, you will not find a better group to work with. The car I purchased was a fantastic deal and well worth the extra effort to drive 4 hours, and the process was the easiest, smoothest and fastest of any car I have purchased at a dealer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Chris, thank you for your kind words and this wonderful review of Fred Anderson Toyota of Asheville! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Made buying fast and easy,sales staff were the best ....

Made buying fast and easy,sales staff were the best . Will buy my next vehicle from here. Our new car home , thank you again for your help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your recent purchase and for sharing about your experience with us. We appreciate your business and look forward to seeing you again soon!

I had a great experience at Fred Anderson Toyota. I was...

I had a great experience at Fred Anderson Toyota. I was having trouble with an online car order I made and they did better than what Vroom was offering and went out of their way to make the deal better. The sales manager Aaron was just friendly and made sure I was taken care of and the salesperson Connor was fantastic, was the easiest car deal I’ve ever experienced. Thanks again guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have always brought my car here to get serviced and...

I have always brought my car here to get serviced and they always give me a hard time about the oil that I want them to use even though they have used it so many times over the years that I have brought my car to them and they never go by the price they tell you over the phone it's always more expensive when you get there and I'm just disgusted by how I was recently treated as a loyal customer this past time I went on 3/09/2021 and I called to speak with the manager about it but never got a call back some service lol

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.

No haggling deal and got exactly what we wanted and more...

No haggling deal and got exactly what we wanted and more for the our price range. Will be doing business with them again. Thank you Johnny!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I just purchased a 2016 f-250 and my salesman was very...

I just purchased a 2016 f-250 and my salesman was very professional and knowledgeable Ethan Shook and the finance guy met all of my needs to make it a smooth transition my only complaint is with the detail shop my truck was not cleaned up but my salesman said he would have it redone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience purchasing a new Rav 4. Very...

Great experience purchasing a new Rav 4. Very professional and transparent. No smoke and mirrors, just honest negotiation. Conner was a pleasure to work with as was the finance fellow whose name I forget. Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My husband and I had a fabulous experience . Our sales...

My husband and I had a fabulous experience . Our sales representative Austin Wood was very professional, knowledgeable and committed to doing what it took to meet our needs. His manager , Robert was also top notch. We would highly recommend .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your recent purchase and for taking the time to share about your purchase experience with us. We appreciate your support and look forward to your next visit with us.

Perfect experience! I'd done my homework and found a car...

Perfect experience! I'd done my homework and found a car that is beautiful and great value. Zack the salesman was lovely and helpful as was Josh the finance man. Very happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I bought a new Highlander Platinum after quite a bit of...

I bought a new Highlander Platinum after quite a bit of back and forth deciding against a Honda. They were very patient with me. Let me go for two test drives over 3 days of back and forth. My salesman was Holden and he was great. Robert one of the managers was also great and considered all my negotiations. Matt in finance was super. I’m very pleased with the process and the beauty and comfort of the Highlander Platinum. Very laid back dealership compared to Raleigh so I’m overall extremely pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your recent purchase and for sharing about your experience with us. We truly appreciate your business and hope to see you again in the future. Have a great day!