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Lugoff Toyota

(2,335 reviews)
2022 consumer dealer award
View 6 awards
2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,335 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lugoff Toyota from DealerRater.

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Return Buyer

I purchased my first car from this dealer and knew 6 years later where I would return. The whole team is professional, personable and willing to help you enjoy the experience of finding the right car for you. On both my first time and my second they worked with me to find a vehicle that would fit my lifestyle. EVERYONE was awesome and helpful from beginning to end. And I didn't feel manipulated of forced to purchase. When I'm ready for my next vehicle I already know the dealership I am going to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

excellent dealer

The same dealer I bought my Camry seven years ago. I notice your new building . It looks so nice and professional. It is worthy driving an hour to buy from you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent experience

James Gardner was very patient and knowledgeable about vehicles. Kept us informed and allowed us to make our decision without high pressure. He is definitely an asset for Logoff Toyota

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent

Travis and Mat both were Extremely patient to say the least. We only changed our minds 4 times. Travis is soft spoken, excellent customer service, never rushed or pushed our decisions. Thanks for a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent

The experience was rewarding. I was provided with good customer service. The employees listed above were very professional and knowledgeable. I will recommend this dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

the entire crew was very friendly

Jamie and the Toyota crew were very friendly and helpful in getting to a favorable price for the truck. thisbis a first vehicle for my son and it was a great experience for him to go through the process of buying a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bradley

Great experience. This is the second time I have worked with Lugoff Toyota. Even though there are other dealerships closer to my home, I like working with Lugoff Toyota much more than other dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New customer

First time at this dealership and first time purchasing a Toyota. The customer service was exceptional. They made everything easy for me and went above and beyond to make the purchase a pleasant experience. So far I like everything about this dealership. Service is so important to me with a vehicle so I hope to get the same treatment from the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Review of purchase

Came in and knew exactly what truck we wanted from the website. Was slightly annoyed to learn that they don't actually intend to give you the price listed. I feel this is a bit shady but the overall experience was good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Out of town buyer

.. After making a Trip to Scott Clark Toyota and not being able to come to terms on a deal we were exhausted and discouraged . We found a truck that caught our interest at Lugoff Toyota. The only issue was we lived 2 1/2 hours away. We called dealership, Scott Cooper and Ralph Harper work diligently for an entire day to get us the deal we asked for! After making a verbal agreement we made the trip and the experience was well worth it! New Tundra Owner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.