M & S Auto

I was able to drive some card and liked them but they didn't have exactly what I wanted. The salesperson is still looking for me though and stays in in contact. I like that

I was traveling over an hour to get to this dealership, and was sure to be super clear with the salesman with how much money I was able to bring. He told me it would be no problem and to come on down. I made arrangements with a friend to meet me there, so no cars had to be left at the dealer aftet purchase. Once I got there, the salesman told me I didn't have enough money and that I couldn't leave with the car. He told me I could put down the money I brought, and once they received more, they'd have the car delivered to me to alleviate making another trip. The day I paid the rest of the money, they told me they could no longer deliver the car, and I'd have to come down again and get it. Zero integrity, Zero communication skills. I would never recommend M&S Auto.

Bought a car for my son last March. 20k Also purchased a 2500.00 warranty. The car after a month was in for several repairs, electrical issue with the window. Then for car overheating….. took it in and m&s mechanic said it had a coolant leak. New parts and repairs done at M&S by the mechanic on site. 3 repairs in first 3 months. A few months later same breakdown - this time on a freeway. Also told coolant leak…. Again. Towed to warranty company contractor. And told by warranty company repairs not covered. Told it would take 19 hours of labor to just to verify but and costs quoted. Car value is equal to potential repairs. Had this car a year! Oil changes done on time and bought new tires . Not used for commute. We were so very thrilled with the service at point of sale. I now feel we are victims of fraud. M&s Sold us a car with a known defect. They didn’t fix the coolant leak but charged for the fix and labor. And no reply to my email I sent. Glad I keep good records. Very disappointed. Buyer beware.

Actually I didn't have a positive or negative reaction to this I tried making contact with them I left messages and email them I never got any kind of response so I never actually got a call back from. I assume they do not want to sell vehicles

M&S Auto is a fantastic place to pick up a used vehicle. This post might get a bit long, so be warned about that. I had already been to 4 other local dealerships, Mostly the big brands. Honda x2, Toyota, and Volvo. I had almost an entire small notebook worth of notes on every car I had seen so far, but I was getting really tired of the whole process and I was ready to just call the whole vehicle search off. I stumbled on the M&S website at 7am, found a really nice Honda at a really nice price. I called them around 9:45am and told them I was coming to check out the car. I showed up 15 minutes later and they had already pulled the car out front, ready to go for review and a test drive. Brian was my sales guy, and let me tell you, this guy knows how to make the entire process completely stress free. I don't know whether it was because I showed up with a notebook, or because he just read me correctly or what, but he let the car do all of the talking, he answered every question I could possibly ask, and was up front about the entire process when I inquired about a trade in. At no point in the entire process did I ever feel any pressure, any manipulation, or any rapid fire double speak questions trying to get a feel for my budget. He was not pushing a sale onto me, we were working it out together. I can not emphasize enough how different that experience was to the other places I had been to. I had already completely walked away from 1 sale after the financing negotiations got hostile, so to have this level of meeting me on the same level, treating me like an equal really stood out to me. Brian was both my sales guy AND the guy that ran through my financing with me. This was also a big plus because I did not feel like I was being handed off to some finance sleezeball, instead Brian and I had already developed a certain amount of rapport and trust through the inspection and test drive process. The final thing I want to mention : I was standing out front for a long time during this whole process, and what I saw was that this dealership is a good place for people whom English might not be there first language. They had representatives for Spanish speaking customers and I believe one of the sales people I met was Slavic, so I bet they could accommodate almost anyone. 9/10 Buying Experience Would highly recommend to those looking for a used vehicle at a fair price.

They were great. Got me financed no problem and made an appointment for the next day to test drive. Unfortunately I reconsidered for the time being but when I'm ready for real they will be my first contact!*

I would like to Thank Rocky for all his great help in me buying my new car. And all of the staff were supper friendly. Joseph F.

Came to this dealership while looking for a vehicle for my daughter. Although we did not necessarily find what we wanted, the experience was still positive. Friendly staff and very well stocked inventory of vehicles of all types. Will definitely keep this place in mind for the future.

Great customer service! I spoke with two different individuals, both friendly and extremely helpful. Took a 2016 Honda Civic for a test drive and fell in love. Mark helped us figure the numbers in the office and once my finances are in the right place, I'll definitely consider returning to these guys.

Art helped me purchase my first car and he was very helpful through the entire process! All the staff at MS Auto were very welcoming and nice. I was able to purchase the car I wanted with their help and I would totally recommended this place to people I know. You feel like you’re being listened to and not being told what you should purchase. I appreciate all the amazing staff! Thank you for making my first time buying a car a great experience for me!