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Reviews

Average Ratings

4.7
Average based on 30 reviews.
  • Positive car buying experience

    We purchased a used Infiniti G35 this year and it has been a great car. M&S worked hard to fit our needs, gave us a comoetitive trade offer, and...


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    We purchased a used Infiniti G35 this year and it has been a great car. M&S worked hard to fit our needs, gave us a comoetitive trade offer, and got us into a great car at a price we could afford. Our salesman wasn't pushy and Gus, the sales manager was amazing in getting us a great rate from the credit union. Everyone I spoke with after the purchase was very helpful. Great customer service. M&S went above and beyond for us. We will definitely start our next car search at M&S.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very nice people

    I did not end up buying a car here but I did contact them and schedule a test drive. They are not local so I was going to make the drive to see on...


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    I did not end up buying a car here but I did contact them and schedule a test drive. They are not local so I was going to make the drive to see one of their trucks. They were prompt and helpful in returning my call and scheduling an appointment. When a truck showed up closer to home I cancelled the test drive and they were not pushy and very kind about me cancelling. The entire experience was very low pressure and no hassle

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Very nice people

    I did not end up buying a car here but I did contact them and schedule a test drive. They are not local so I was going to make the drive to see on...


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    I did not end up buying a car here but I did contact them and schedule a test drive. They are not local so I was going to make the drive to see one of their trucks. They were prompt and helpful in returning my call and scheduling an appointment. When a truck showed up closer to home I cancelled the test drive and they were not pushy and very kind about me cancelling. The entire experience was very low pressure and no hassle

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • So nice team, helpful and very nice cars

    My credit score is so bad and they still helped me to get a good deal with less intrest that I could get ever and very very nice Toyota Camry 2011


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    My credit score is so bad and they still helped me to get a good deal with less intrest that I could get ever and very very nice Toyota Camry 2011

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience at M and S AUTO

    I bought a jeep for myself from them a year ago going into the experience very nervous due to bad credit but the made me feel comfortable with no ...


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    I bought a jeep for myself from them a year ago going into the experience very nervous due to bad credit but the made me feel comfortable with no pressure. I bought the jeep with no isses. Again the the other day went to them for a car for my son. I had a limited budget and they needed to stay in that range. Again they had the vehicle i was looking for. I told my son to never pick the first car/lot you go to. So we left to look at another vehicle at another lot. It was so dirty with garbage piles everywhere. We asked to test drive a car and we were told yes if were want to buy it we can test drive it. Then she could not find the keys to it. Then proceeded to tell me that the cars check engine light is on so we knew. I said nevermind and she told us to have a nice day. She didn't even offer other vehicles. Very unprofessional. It was like black and white between M and S Auto and the other lot. M and S Auto made us feel comfortable and fixed the cosmetic problem we requested and even gave my son a full tank of gas for this new car. We will be in the market again soon and I see no rason to look at other lots for our next purchase! Thank you so much Gus an the rest of the Staff at M and S Auto for your service

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Good Experience

    Even though I did not buy a vehicle my experience with the staff was pleasant. The vehicle was clean, the sales person attentive and the manager a...


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    Even though I did not buy a vehicle my experience with the staff was pleasant. The vehicle was clean, the sales person attentive and the manager agreeable. The vehicle price was acceptable, but the milage was a factor. In any event, the dealership was acceptable and if in the future I need another vehicle, I will check out their offerings.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great service

    My experience at M&S was great. The environment was so friendly and helpful. I'm a happy customer.


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    My experience at M&S was great. The environment was so friendly and helpful. I'm a happy customer.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great customer Service - Stood behind their sal

    Purchased a 2009 Toyota Sienna for a great price. Unfortunately we left immediately on a road trip and the car had some mechanical issues. Fortuna...


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    Purchased a 2009 Toyota Sienna for a great price. Unfortunately we left immediately on a road trip and the car had some mechanical issues. Fortunately even though it was sold as is, M&S Auto Group stood behind the quality of their cars and took care of repairs so that we had a car that will last for the long term. I appreciate them providing quality customer service through a frustrating situation and turned around it around to creating a potential long term customer.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Would go there again!

    Found the car I wanted with cars.com and went in for a test drive. Dominic was amazing and never tried to push anything on me. I would tell everyo...


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    Found the car I wanted with cars.com and went in for a test drive. Dominic was amazing and never tried to push anything on me. I would tell everyone to go through them.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Sam and his crew is the BEST!

    The crew at M&S Auto are amazing. I spent most of my time with the owner Sam, but with the help of his employees i was able to find the car i want...


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    The crew at M&S Auto are amazing. I spent most of my time with the owner Sam, but with the help of his employees i was able to find the car i want, at a amazingly great price. No hassle, friendly,funny and caring sales reps, with your best interests in mind. Over the period of a month, my boyfriend and i had visited M&S many times talking to different sales reps. about cars we were interested in, as well as trade-ins we were planning as using as a downpayment. I had two cars to trade in (one that was paid-off, another that was not), and i was looking for a newer car vs. the cars i have now, one that was reliable yet something i couldn't keep my eyes off. throughout out the month i saw cars coming into the dealership,and cars leaving as well. For a small yard they have plenty of cars to choose from ! Visiting so often, i had the opportunity to speak with almost all the sales reps. and each and every single one i spoke with i felt like as if i was talking to a friend that wanted what was best for me. They let me walk the yard by myself to see what was there and then asked what i thought about what i saw, and if there was questions or interest on a car. Sam was the biggest help of them all. I had finally decided on a car that i wanted (the 2012 Acura TL). After speaking to Sam about the price of the car, he had gave me, what i believe was the best deal on the car i wanted with such lows miles for a price i believe i can pay off within a couple years. We worked out the price, made a deal with my two trade-ins which were the best financial relief i got out of getting my Acura, and I have been a happy customer ever since. Not only was Sam a great help with getting my car, his customer service went beyond what i expected out of a used dealership that sells cars as-is. Most dealers i know,if there is a problem with your car, will not fix any problems the car has after purchasing the vehicle, they follow strictly by Selling AS-IS.But thats not Sam, Sam goes out of his way to make sure his customers are well taken care of. Without questioning/inspecting what is going on with the car, he replaced my rotors and brake pads brand new all around along with new fps sensors. I recommend M&S to anyone and everyone who is interested in used cars and want a genuine caring group of people to find the right car for you.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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