Reviews
I had a pleasant experience at Dick Smith.
I had a pleasant experience at Dick Smith. My service representative was so courteous and very professional
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service on my vehicle was done quickly and
The service on my vehicle was done quickly and professionally. I received a detailed list of recommendations for my vehicle that I appreciate very much.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Accommodating, super fast & professional.
Accommodating, super fast & professional. The fact that they give loaner cars is a huge bonus.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
the service was good.
the service was good. No complaints. Michael worked with me to prioritize the immediate work needed vs the work that can wait...
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Dick Smith Infiniti always does an amazing job servicing
Dick Smith Infiniti always does an amazing job servicing my vehicle! Chris Fisher is the best!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service went well.
The service went well. There is a slow leak in a tire that can’t be located.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Mr. Fisher the service manager is very nice and this
Mr. Fisher the service manager is very nice and this location do a good job working on your vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Took too long and price increased 30% since the last time
Took too long and price increased 30% since the last time I had my oil changed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
The scheduled wait time was exceeded due to the busy
The scheduled wait time was exceeded due to the busy dealership and I didn’t get the chance to review electronic functions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The staff is quick to approach you when you pull in for
The staff is quick to approach you when you pull in for service, I like that.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair