Dick Smith INFINITI

I have been associated with this dealership for over 20 years. You lost two great employees recently. Chris in the service department and Keith Stokes in the sales department. They were wonderful assets and are no longer there. That’s sad.

The process was very quick and easy. The people in the Service Center were very friendly and helpful. Loved the loaner car I was given to use !!!

1 and 1/2 hours for an oil change is unacceptable. I waited! It's a good half day if you get a loaner so I learned not to do that. Will Not return

Michael Brown always goes above and beyond to help me. The rest of the staff is also very helpful and accommodating.

Great service from the service department…as always. Mike Brown in particular is a great service advisor.

We were very pleased with the attention we got. Our questions were answered in a timely manner. I would recommend anybody to shop there. We especially like Damien Smalls. He’s real good at what he does.

I am a customer since 2010 and have always received great service. Yesterday was no different - great service, nice people - but I was surprised after paying my rather substantial bill to find that you are charging an additional 3% for credit card users. This added an unexpected $19.00 to my bill. This isn't going to put me in the Poor House, but I should have been told in advance about it- preferably when I made the appointment to have my car serviced. I could have made plans to bring a check if I had known. Many businesses are doing this but they post it at the cash register in plain sight. This is a good idea - in fact you should make it absolutely clear to the customer long before the point of sale. Thanks for listening to my rant and hope you will do better in warning people of your credit cardpolicy. Thanks as always for letting me have a loaner vehicle - that is much appreciated.

Overall, I was very pleased with Lucas and repair my car received. Some things were out of their control, like how long it took to get parts for the repair. But in the end, my car is running fine and I'm happy with service. Thanks!!!

The Service team was efficient and did not try to charge me for unnecessary services. I like knowing what to expect upfront- not after the fact. Thank you!

Kind courteous and professional staff . Clean safe environment , Hot coffee and snacks in the waiting area is a plus. Excellent service with complimentary car wash . Five Star Dealership .