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Lia Volkswagen

(85 reviews)
Visit Lia Volkswagen
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–5:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (860) 835-0078 (860) 835-0078
Used (860) 265-1020 (860) 265-1020
Service (860) 265-4240 (860) 265-4240

Reviews

(85 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Devan Petit was Friendly and helpful .

Devan Petit was Friendly and helpful . Explained service on my car and told me about up coming maintenance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Carol, thank you for your trust in our service team! We're happy Devan provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure.

Devan Petit was so helpful and was able to answer all my

Devan Petit was so helpful and was able to answer all my questions and concerns about my vehicle , I had a great experience and the work was done quickly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for telling us why you liked this service visit, Tara! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by Devan and our service department. We hope you'll continue to make Lia VW your first choice for service.

Our service advisor Devan Petit was tentative to our

Our service advisor Devan Petit was tentative to our needs and provided prompt updates during the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Steven, thank you for telling us the highlights of your service visit with Devan! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

Extremely helpful and attentive to everything I need.

Extremely helpful and attentive to everything I need. Communication is key and they never lack in that area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jaylen, thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Lia Volkswagen is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

Joseph Cosker was knowledgeable & very professional &

Joseph Cosker was knowledgeable & very professional & helped to work a satisfactory deal. I would definitely buy my next vehicle from him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Andrew, thanks for telling us how pleasant and stress-free your experience was with Joseph's support. He's amazing, and we appreciate your kind words. Please visit us again some day!

The service contact Devin Petit was polite, honest, and

The service contact Devin Petit was polite, honest, and professional at my last service visit. He seemed genuinely concerned about my satisfaction. I have not always had the same experience in previous visits.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mike, thank you for telling us the highlights of your service visit with Devan. It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

I recently brought my Arteon in for service at Lia

I recently brought my Arteon in for service at Lia Volkswagen in Enfield, and I had an outstanding experience. Devin Pettit was the service advisor who helped me, and he was absolutely top-notch. Professional, friendly, and genuinely helpful from start to finish—he kept me informed, made the whole process smooth, and went above and beyond to make sure I was taken care of. Big shoutout to Devin for the excellent service—he really made a great impression!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Rob, thanks for sharing what made this a great service visit! We're so pleased Devan made sure everything went smoothly and he kept you well-informed. Safe travels until we see you again!

Kyriaki Kazalis (Keri) is the absolute best sales

Kyriaki Kazalis (Keri) is the absolute best sales advocate in the car industry. She hand selected the absolute perfect first car for my son. We had some hiccups with the DMV that Keri and the Lia team were so patient and accommodating towards. Also thanks to Matt for getting us the right deal and Barbara for her diligence in getting the car registered. We will definitely be buying our next car from Lia Volkswagen of Enfield!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Megan, we're delighted Keri and the Lia VW team provided you with an experience worth recommending. We truly appreciate you telling us what you liked about everyone you interacted with during this transaction. We hope your son enjoys his new ride!

Devan Petit was the person who took care of my car April

Devan Petit was the person who took care of my car April 4, 2025. The job was brakes and oil housing leak. The brakes were easy bu the oil leak was a rather difficult job. My car wasn't going to get done and it was the weekend. Lia was out of loaner cars. But Devan went above and beyond to get me a loaner car, so I wouldn't be without a car for the weekend. My car was ready to go on Monday. I have used Lia VW of Enfield for all my car care needs and have never been disappointed. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kathryn, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Devan provided you with all the support you needed to make this a positive experience. We're happy to be of service!

Devin in service was extremely helpful.

Devin in service was extremely helpful. I appreciated his honesty and kindness. Fortunately my issue was a quick fix.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Stephanie, thank you for sharing positive feedback on Devan! We want all of our guests to be treated to service that is transparent and reliable, so we're happy that's exactly what Devan provided for you. We look forward to your next visit!