Reviews
Horrible experience!!! That was very unacceptable
I would never come back to vandergrift Toyota again. No one seems to care about they jobs or the customers. Moe the salesman was very rude and acted very unprofessional toward me on the phone. I wish we did not brought a car from them. It’s all about money and not the customers. I’m very disappointed with the service that received from them that included the tithes department too. No one seems to know or cares how I was going to get my license plate, after we drove 5 hours to this dealership. Also I believe my personal information was mishandled. Please hired some professional to run your dealership.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I am sorry you had a negative experience. We try very hard to satisfy every customer. Please call me and we can discuss if you are willing. Regards, Chris Snyder - General Sales Manager (877) 880-5657
Good Customer service
Always a good service. We have purchased 3 cars from this dealership in past 10 years. I have enjoyed waiting area with free internet access and free refreshments.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you James for the 5 star review! Please let us know if there is anything you need in the near future! Christy Muse - Service Director
Great Service!
Thank you Jeremy Whitlock for giving great customer service. I really appreciate all of your help! You are awesome. I will see you next time!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind review and we appreciate your service! I will let Jeremy know about this amazing review! Please let us know if you need anything in the near future! Christy Muse - Service Director
It was a friendly and attentive experience.
The service was very fast and i enjoyed every moment there. I also appreciated the friendliness of the emplyees it made me feel very welcome.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Continuing excellence!
Vandergriff Toyota has been my dealer of choice for over 10 years. The service department has been excellent in all that time. Ryan Parker has been the welcome face of the dealership to me for years. I recommend him wholeheartedly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind 5 star review! I will let Ryan know about it. Thank you for bringing your vehicle to our dealership for service. Regards, Christy Muse - Service Director
Couteous and competent
This dealership continues to deliver courteous and competent service like a well-oiled machine. But it is delivered by good people like Jeremy Whitlock, my service adviser.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the 5 star review we truly appreciate it. Please let us know if you need anything else in the near future! thanks again! Christy Muse - Service Director
Attentive sales team
From the start, Brent Damm listened and responded to what we needed to know, and he found what we were looking for. He and his supervisor Ray Bellamine were attentive, and they were honest in helping us compare our choices.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service dept
Debbie Longoria was my service manager and she explained to me what was needed to be serviced and at what intervals. It was very professionally done..No scare tactics at all. Thank you !
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Joe is a great person and sales preson
Very good at what he does, And keep a smile on his face.He made it so easy to. buy my dream car . He assure me that everything will be alright
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the 5 star review and we hope your enjoying your dream car! Chris Snyder - General Sales Manager
Joe Lopez
He is so great nice he help me out so much there were lots of men out side and not 1 cane to me but he didi he is so great and he help me to get rhe car for my price he the best thank you he need a paid raise pam garza
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car