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Mercedes-Benz of Orlando

(1,479 reviews)
Visit Mercedes-Benz of Orlando
Sales hours: 8:30am to 8:00pm
View all hours
Sales
Monday 8:30am–8:00pm
Tuesday 8:30am–8:00pm
Wednesday 8:30am–8:00pm
Thursday 8:30am–8:00pm
Friday 8:30am–8:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (888) 258-6644 (888) 258-6644
Used (877) 511-2906 (877) 511-2906
Service (888) 791-6332 (888) 791-6332

Reviews

(1,479 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Reverend

Warm, friendly environment with great employees. Always look forward to having Mike Hertz work with me on resolving my vehicle repair issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Awesome Experience!

Great experience buying a car! Our sales associate, Glenn, was extremely helpful. It was a quick and easy transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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MERCEDES-BENZ OF ORLANDO - EXCELLENT SERVICE!!!

Rafael Pena provided me with nothing less of excellence. He made my experience at Mercedes-Benz of Orlando enjoyable. Staff was all very service oriented and professional. I could not be any happier with my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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1988 car service experience

Rafael was professional and addressed my concerns completely. My car, a 1988 Mercedes, was serviced promptly and to my full satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service review

Service adviser Mike Shedick went the extra mile, great person to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great dealership

Very helpful! Sales rep Terrance was very good, patient and knowledgeable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Louie

The staff is very courteous and professional and help me to get my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car service

It was a pleasure to have my car serviced at mainland dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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C63 1000 mile service

The service was done quickly, the car was clean when I got it back, the wait was enjoyable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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NEW CAR

excellent experience ..bought GLE 350...WORKED WITH GLEN AND HAD A WONDERFUL EXPERIENCE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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