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Hendrick Lexus Charleston

(4,144 reviews)
2025 state dealer award
View 11 awards
2025 state dealer award 2023 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(4,144 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Lexus Charleston from DealerRater.

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The entire team is most helpful and goes the extra mile.

The entire team is most helpful and goes the extra mile. We highly recommend recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We can't wait to see you again, have a great day.

I am so in love with my new RX, my experience at this

I am so in love with my new RX, my experience at this Lexus dealership was wonderful. Madeline was able to help me understand the ins and outs of my car. Thank you everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wilbur at rick hendrick lexus was phenomenal, do not

Wilbur at rick hendrick lexus was phenomenal, do not hesitate to ask for him when looking for your next lexus. 10/10 experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Devin98angel, we are so happy to read such a great review about Hendrick Lexus Charleston!

Hendrick Lexus

Hendrick Lexus Charleston 0:40 0:30 View all Hendrick Lexus Charleston 4.9 (9.3K) Lexus dealer in Charleston County, South CarolinaOpen Overview Vehicles Reviews Photos By owner About Reviews from the web DealerRater 4.9/5 1,945 reviews Facebook 5/5 3,211 votes Autotrader 5/5 9,257 reviews Google review summary 5 4 3 2 1 4.9 (9,278) Reviews All consultant345 bill lee57 technology specialist54 hendrick's gin46 +6 Sort by Most relevant Newest Highest Lowest Yvette Evans 4 reviews I'd been working Wilbur Wiggins, Sales & Leasing Agent at Hendrick Lexus, Charleston, SC for over a year, trying to find my dream Lexus. Finally, today, we've found and secured my vehicle. Wilbur was kind, patient and understanding through … More 1 Jacqueline Legare 6 reviews·4 photos 2 months ago Lexus Review We had the absolute pleasure of working with Wilbur Wiggins, Master Certified … More Photo 1 in review by Jacqueline Legare Photo 2 in review by Jacqueline Legare Photo 3 in review by Jacqueline Legare Photo 4 in review by Jacqueline Legare ❤️5 Hendrick Lexus Charleston (Owner) 2 months ago Jacqueline Legare, thanks for your praise and kind comments about our team. We're looking forward to your next visit with us! shennandoah galloway 5 reviews·3 photos a month ago Wilbur Wiggins is phenomenal! From being greeting outside to finishing our purchase, he was top notch. Amazing customer service. Wilbur makes you feel very comfortable and keeps you well informed. I have enjoyed my car buying experience and would refer anyone to Wilbur! Photo 1 in review by shennandoah galloway Photo 2 in review by shennandoah galloway Photo 3 in review by shennandoah galloway ❤️6 Hendrick Lexus Charleston (Owner) a month ago Hello Shennandoah Galloway, we appreciate you taking the time to leave us this feedback. Brittany Williams 4 reviews·2 photos a month ago I had an amazing experience working with Wilbur Wiggins at Lexus of Charleston! He was incredibly helpful, knowledgeable, and kind throughout the entire process. Wilbur took the time to answer all of my questions, made sure I understood all … More Photo 1 in review by Brittany Williams Photo 2 in review by Brittany Williams ❤️5 Hendrick Lexus Charleston (Owner) a month ago Brittany Williams, we're happy to hear you had such a positive experience with our team! Brittany Williams, we're glad to hear you enjoyed your visit. Reactions are used across Google services including Maps & Search Yvette Evans 4 reviews just now New I'd been working Wilbur Wiggins, Sales & Leasing Agent at Hendrick Lexus, Charleston, SC for over a year, trying to find my dream Lexus. Finally, today, we've found and secured my vehicle. Wilbur was kind, patient and understanding through the whole process. He worked with me on financing and made me feel secure in my purchase, especially since I have serious anxiety and buyers remorse when it comes to big purchases. Wilbur is amazing at his job, and even more, he's an amazing person. I'm blessed and thankful to have had him as my sales agent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ayevans122, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston.

Hendrick Lexus

Hendrick Lexus Charleston 0:40 0:30 View all Hendrick Lexus Charleston 4.9 (9.3K) Lexus dealer in Charleston County, South CarolinaOpen Overview Vehicles Reviews Photos By owner About Reviews from the web DealerRater 4.9/5 1,945 reviews Facebook 5/5 3,211 votes Autotrader 5/5 9,257 reviews Google review summary 5 4 3 2 1 4.9 (9,278) Reviews All consultant345 bill lee57 technology specialist54 hendrick's gin46 +6 Sort by Most relevant Newest Highest Lowest Yvette Evans 4 reviews I'd been working Wilbur Wiggins, Sales & Leasing Agent at Hendrick Lexus, Charleston, SC for over a year, trying to find my dream Lexus. Finally, today, we've found and secured my vehicle. Wilbur was kind, patient and understanding through ? More 1 Jacqueline Legare 6 reviews�4 photos 2 months ago Lexus Review We had the absolute pleasure of working with Wilbur Wiggins, Master Certified ? More Photo 1 in review by Jacqueline Legare Photo 2 in review by Jacqueline Legare Photo 3 in review by Jacqueline Legare Photo 4 in review by Jacqueline Legare ??5 Hendrick Lexus Charleston (Owner) 2 months ago Jacqueline Legare, thanks for your praise and kind comments about our team. We're looking forward to your next visit with us! shennandoah galloway 5 reviews�3 photos a month ago Wilbur Wiggins is phenomenal! From being greeting outside to finishing our purchase, he was top notch. Amazing customer service. Wilbur makes you feel very comfortable and keeps you well informed. I have enjoyed my car buying experience and would refer anyone to Wilbur! Photo 1 in review by shennandoah galloway Photo 2 in review by shennandoah galloway Photo 3 in review by shennandoah galloway ??6 Hendrick Lexus Charleston (Owner) a month ago Hello Shennandoah Galloway, we appreciate you taking the time to leave us this feedback. Brittany Williams 4 reviews�2 photos a month ago I had an amazing experience working with Wilbur Wiggins at Lexus of Charleston! He was incredibly helpful, knowledgeable, and kind throughout the entire process. Wilbur took the time to answer all of my questions, made sure I understood all ? More Photo 1 in review by Brittany Williams Photo 2 in review by Brittany Williams ??5 Hendrick Lexus Charleston (Owner) a month ago Brittany Williams, we're happy to hear you had such a positive experience with our team! Brittany Williams, we're glad to hear you enjoyed your visit. Reactions are used across Google services including Maps & Search Yvette Evans 4 reviews just now New I'd been working Wilbur Wiggins, Sales & Leasing Agent at Hendrick Lexus, Charleston, SC for over a year, trying to find my dream Lexus. Finally, today, we've found and secured my vehicle. Wilbur was kind, patient and understanding through the whole process. He worked with me on financing and made me feel secure in my purchase, especially since I have serious anxiety and buyers remorse when it comes to big purchases. Wilbur is amazing at his job, and even more, he's an amazing person. I'm blessed and thankful to have had him as my sales agent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Yvette, we're so glad that we were able to go above and beyond your expectations!

I just had service done on my car at Lexus of Charleston.

I just had service done on my car at Lexus of Charleston. They make it so easy to have a great experience. Thank you to Nick Judkins for keeping me informed through the whole process and for the service tech who did the work on my car. Thanks also for the car wash!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! If you have any further questions, please give us a call. We're always happy to help!

This was an unscheduled stop to take care of a punctured

This was an unscheduled stop to take care of a punctured tire. As always, Nick Judkins and the entire staff took care of everything efficiently and with the usual great courtesy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Paul Rosenblum, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nick Judkins is my service advisor.

Nick Judkins is my service advisor. He is always pleasant and willing to help with whatever your special need is. He is very knowledgeable about my vehicle and what’s needed to keep it in top notch condition. I drive 2 hours (each way) to have my Lexus serviced! Highly recommend Hendrick Lexus of Charleston for all your Lexus needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

D. Stanton, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

First class service.

First class service. Dependable and courteous. Begins with our agent Bill Ferguson . He is the best! Everyone there cares about customer service. Burdette

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Macburdette, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

Nick Judkins is my service advisor.

Nick Judkins is my service advisor. He is very professional and always has everything in order and is very nice! We need nice people in this world and so ask for Nick next time you need your car serviced. Great customer service at Rick Hendrick Lexus of Charleston.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Marie Lee, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. Please don't hesitate to reach out if there's anything additional we can do for you.