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Stokes Honda North

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (951 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (951 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stokes Honda North from DealerRater.

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Got me financed when I thought it was IMPOSSIBLE!!

I was looking for a dependable car that would meet our needs and be suitable for me. I am mother and I am under the age of 30 so style and size was the key! Also, my credit was the down fall. I had less than perfect credit. I thought, I will at least try to see if I can get financed and if not the I guess buy here pay here (which is not a good option). I would recommend anyone to go see Stokes Honda North! I was treated with respect and got financed for a car I love that fits my needs, wants and budget. I will never go to another dealership for a car, Stokes Honda North has my business for life!!! I am very pleased. If you have bad credit go checkout Stokes Honda North and see if they can help you the same way they helped me when I thought it was not possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

Visited Stokes Honda in the past two months for an oil change and tire rotation. Both times I was in and out in good timing. The service team is great about letting you know what your car needs in order to keep it in good condition.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service Advisers

I went in on a Saturday to have my oil changed and my service adviser was great! I have no complaints, everyone was friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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This dealership and service dept. are great!

I love my car. I was so lucky to find a Chevy at the Honda dealership. I had to wait for service in spite of a scheduled appt. After I left my check engine light came one. Your representatives are cordial and knowledgeable. It is a pleasure to come to the service department.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Right On Time!

I made an appointment for a recall item. I was greeted at my car, and waited while the repair was done. They said it would take an hour, and it did. I appreciate that! I would definitely recommend this dealership to friends, and it will be our dealership of choice for future automobile needs.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Proven Over Time

I purchased my used 2002 Accord at Stokes Honda North over 10 years ago. Whenever there was a problem, and there have been only a few, they have repaired it completely and at a fair price. Because of the long term positive experience with the car and the dealership, I decided it was time for a new Accord. I previously had the 6-cylinder engine. But after driving the new fuel efficient 2.4L 4-cylinder, I was sold. I did my homework, so the sales process was no-hassle and my offer was accepted. The sales consultant did a fine job explaining features and options, so making choices was no problem. A More clear explanation of the cost of add-ons in the financing process would be helpful. Bottom line - I got a good price on a good product from some good people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Changed customer

Carole Evans I bought my new SUV on 8/17/2013 and was treated very well by Terrence Jackson. He walked me through everything and he was very polite and generous and such a gentlemen. I had a bad experience there years ago and he really made a difference this time around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Needed a Car, Fast

I showed up at Stokes Honda needing a car immediately. I'd been involved in an accident and the insurance company had just notified me that they were only going to pay for the rental for 3 more days. So when I arrived at the Stokes lot, I was anxious and more than a little irritated. I felt bad for the salesman who's turn it was because I was afraid I'd be a difficult sale. I can't say enough about that salesman, Tom Dabich. He pulled the short straw when he got me, for sure. But I left that day with a car I love, and even though it took the insurance company another 2 weeks to pay me (so it took me another 2 weeks to put that money down on the car), he was kind and understanding and never made me feel that I was being a pain in the neck. And the finance office was also fantastic -- Clareon McNeill got me financing for my new car at a much better rate than I expected, and was extremely patient while I waited for the check from the insurance company. The folks I've dealt with at Stokes Honda made what I felt was going to be a very difficult experience, very pleasant. I'd go to them again in a heartbeat!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Recent Service

They greeted me immediately upon my arrival and noted my service requirements. I had an inquiry about fixing a light in my dashboard at which the Representative returned within 5 minutes advising that the process may take a few hours. I stated I thought it would, but could not wait on this visit. I advised I would schedule another visit when I could. The other service I came in for (oil change) took only about 45 minutes which is exactly what I was told. Thanks for the great service. Steve Ekhaml

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fast and efficient

I brought my Pilot in for a scheduled service appointment. Since I live only a mile away, I walked home, expecting to have breakfast before I walked back . I had barely started to eat when my phone rang informing me that my Pilot was redy for pickup. I had to harass the people a little for disrupting my breakfast. We all had a good laugh. On task, on time , very friendly(Like family), and very professional. Thanks for being you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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