Reviews
Rick Hendrick BMW has provided excellent service.
Rick Hendrick BMW has provided excellent service. My most recent purchase through Rick Hendrick was very easy and positive. I have had positive experiences with both the parts and sales services in the past as well!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mp9453, we are so pleased you enjoyed your visit to Rick Hendrick BMW! If you have any further questions, please don't hesitate to reach out! Thank you, and have a fantastic day!
Great dealership, ten stars.
Great dealership, ten stars. My sales person was great to work with. Thanks Very Much
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rkirby6768, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! We hope you have a great day!
Awesome overall my experience was great have no pr
It was great and I would recommend Rick Hendricks for service. Enjoyed working with Dustin he was a pleasure to work with at the BMW repair center
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Crawford, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out! Have a wonderful day!
Great service
Dustin always helps me with great service and get back to me quickly. He returned my call every time when I left a message for him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kirana, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The dependerabe go to BMW service personnel of SC.
Dustin was there for all of the contact information I needed to keep all of my transactions in line from beginning to end. Thank you Dustin
- Customer service 4.0
- Buying process 2.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Yvonne Mwrfinancial., we are so pleased you enjoyed your visit to Rick Hendrick BMW! Please don't hesitate to reach out if there's anything additional we can do for you. Have and outstanding weekend!
Another great experience at Rick Hendrick BMW
I was greeted by Dustin Johnson as I stepped out of my vehicle. All of my questions were answered, and Dustin assured me I would be out in time to get to an appointment. Thanks Dustin and Rick Hendrick BMW. Each visit has been great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Deborah Billips! We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a wonderful weekend.
Dustin is in a league of his own in Service!
Dustin excelled on my service visit. I couldn't imagine a better visit. Anytime coming in for service it can be nerve wracking not knowing what's going on with your vehicle. I was put to ease as soon as I arrived as Dustin was in the service lane waiting for me. He's been great with communication, I never have to wonder what's happening to my car as he's been consistently updating me on information. This has been the most pleasurable experience I've ever had coming into service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Tunde Swain, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help! Have a great weekend!
Great service
Had a problem with a seized lug bolt. Dustin and Terry helped me out immediately. Todd their shop foreman put a torche to it and it came right off. Highly recommend BMW service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi David Schachte, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great weekend!
Great Service
Toronto Graves quickly handled my service order, showed me the soft drinks and coffee counter, and the waiting room. My car was returned clean. He walked me to my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
A Patterson, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Satisfied customer
Dustin was awesome! Very informative and professional. Always courteous and direct w/ information. Quick and easy access to service. Always love a good car wash.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jerry, thank you so much for your high rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!