Reviews
owner
very happy in general for al the serviced in my car. I been came to this dealer for a long time and always have the best from them good friendly people throughout.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are delighted to hear the Autopark Honda team continues to deliver exceptional results for our valued guests. Your feedback means a lot to us, thank you!
Alexey provided excellent customer service.
Alexey provided excellent customer service. He was professional and kept me informed at every step in the process of ordering and purchasing a vehicle. He replied to all of my calls and texts quickly, answered all of my questions, and respected my social-distancing requests. I am very pleased with the service I received.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Autopark Honda team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!
Joe was a great customer service person.
Joe was a great customer service person. The building was clean. He answered all our questions. It is a great place to bring your car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great place to get service
Thank you for taking the time to review us and shout out Joe! We are glad to hear that he delivered such a successful service experience. Drive safely, and we hope to earn your business again at Autopark Honda!
Autopark Honda is the best!
Went in to buy out our lease on our Honda Odyssey. Barbara was friendly and efficient with the paperwork! Ernest in financing very knowledgeable and pleasant to work with! Also got our Honda Pilot services while there.... exceptional service crew!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Debra, thank you for the great review! We are so glad to hear that you had such a successful and straightforward experience working with Barbara and the team. Drive safely in your Honda Odyssey and Honda Pilot and enjoy them! We are looking forward to seeing you back again at Autopark Honda!
Great Customer Service
We came in for our oul change on our 2019 Honda Accord and it was great. The technician kept us informed and the wait was very short. Highly recommend them to anyone looking for a new Honda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're happy to hear your oil change went off without a hitch thanks to the Autopark Honda team. We hope to see you again next time!
Wade through the 'dealer way' to get the job done
I count on the service techs to change my oil, not overfill and complete the job. It took longer than an hour to get my car back this time. My car is returned, smells like gas, oil and bo. The smell goes away after a while. They always have an upsell regardless of why I'm there, which I always decline. The waiting area is comfortable. My handler didn't know anything about cars, when I asked him a simple question he replied with a unrelated explanation. Rather he state that he didn't know than what I had to listen to. There are a ton of Honda people milling around and standing in chat circles, which tells me I'm over paying for my service. Women seem to be actively working, men not so much.
- Customer service 2.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
You've shared a great deal of feedback here, and we are grateful for that. I'm sorry to hear that your vehicle was returned to you smelling this way. We do all we can to keep your vehicle clean while we perform maintenance, and we will evaluate how this can be avoided in the future. It's concerning to hear that the team member you interacted with didn't provide you with the informative care you were seeking and that not all of our team members appeared to be dedicated to the service tasks at hand. I'd like the chance to address these concerns, but it will be difficult without a bit more detail. Please consider giving me a call as I won't be able to look up your information based on your username. Thank you, Kevin Mills - Service Director - 919-467-4747
Trustworthy and helpful
I’ve been coming here for over 25 years, and trust them to take good care of my car. Nino and all I met were friendly and professional. Love the coffee options and lots of space for safe waiting. Wish the free car wash worked!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cathy, thank you for taking the time to review us! We are proud to have earned your business over the years and happy to hear that you are confident in Nino and the Autopark Honda team to get the job done. Drive safely, and we hope to see you back again down the road!
Great service
I've been coming here for years. Always great service. I can't say enough good things about the facilities and the staff. They do a great job of making sure the customer is satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are always happy to see that our guests are having amazing experiences that keep them coming back to us, David! Thank you for supporting Autopark Honda and we'll see you next time!
Evan was on top of getting me taken care of my visit.
Evan was on top of getting me taken care of my visit. And also with the help of your top technician. And also help from Stephanie. Give Evan a Raise!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fred, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Evan, Stephanie, and the Autopark Honda team. Drive safely, and we hope to see you back again down the road!
First time visit
This was my first time dealing with the AutoPark Honda service team, it was fantastic! CJ did an excellent job answering my questions and getting my vehicle repaired.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are thrilled to see that CJ made your car-buying experience a great one. Thanks for supporting Autopark Honda and we hope to see you next time!