Reviews
I love my Honda dealer it was neat and clean specially In...
I love my Honda dealer it was neat and clean specially In this Corona virus My contractor Joe Ruggles was very courteous to me thank you Joe
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rafia - Thank you for the great review! Customer safety is our top priority, and it means a lot to hear that you felt comfortable during your time working with us. Drive safely, and we will be sure to pass on the kind words to Joe! - The Autopark Honda team
Honda Civic
We had an excellent experience with the repair of our car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Travis - thanks for your 5-star review of Autopark Honda! We are grateful for your confidence in us to get the job done!
Great service!
My car was well taken care of and everybody was explained to me in detail.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Natasha - thanks for your confidence in Autopark Honda!
Working with pricing of what they could do considering...
Working with pricing of what they could do considering circumstances. Wish price could have been lower but were very respectful and willing to negotiate pricing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Caitlyn - We appreciate you allowing us the chance to assist you and are glad to hear that our team helped you get into a vehicle. Thank you for your business! All of us at Autopark Honda wish you safe driving.
Great leasing experience with Tara (internet sales) and...
Great leasing experience with Tara (internet sales) and Maria (sales). Fair deal worked out via email, text and phone, and they found the exact vehicle we were searching for. Maria took time to show us all the features, pair phones and hit the gong! She was wonderful!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear your experience at Autopark Honda was excellent from start to finish, and we're glad Tara and Maria took such great care of you throughout the sales and leasing process! We appreciate your business and hope you enjoy the new Honda!
Service Visit
Always consistent, courteous and conscientious! I have used only this dealership for all the maintenance on my 2017 Honda Pilot. I strongly recommend CJ and Mike for all of your auto needs!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Autopark Honda, and we will certainly let CJ and Mike know that you appreciate their help. We look forward to your next visit!
Customer
Efficient service appt. only complaint: some customers waiting for service completion did not keep their masks pulled up. Also one employee I noticed. . My service person was very helpful and informative.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to leave us this review and feedback. Customer safety is our number one priority here, and I will be sure to share this with my team to ensure we improve our adherence to our protocols going forward. If there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Kevin Mills - Service Director - 919-467-4747
Retired
Great job on having our CRV serviced oil all filters, wiper blades washing the outside topping of fluids annual North Carolina inspection, checking for possible problems in the future
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joe, thank you for taking the time to leave us a review! It was our pleasure to service your Honda CR-V here at Autopark Honda, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!
5 Stars
C.J. Carranzo is the best and when CJ is not there Eldwin is also the best.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thomas - Thank you for the five stars! All of us at Autopark Honda are thrilled to hear C.J. and Eldwin were able to provide you with our gold standard of service. Your business means the world to us. Have a great day!
disappointed
I was very disappointed, I had an email coupon and struggled to get it honored. I was charged $118.38 to change 2 paper filters and a $20.63 environmental charge, none of the charges explained up front.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
This is a disappointing review to read. We strive for transparent and accommodating service here, and I would be more than willing to speak with you directly about what happened and ensure we clear up any confusion. Please don't hesitate to give me a call. Thank you, Kevin Mills - Service Director - 919-467-4747