Mullahey Ford

I took my 2008 Ford Ranger to the Service Dept. when I moved up to Cambria. I just wanted a skilled professional to go over my truck. Richard, the Service Manager, took over and did a fabulous job on the truck. Some time later I came in was because the light was on the Air Bag and I understood there was a problem that they had to fix. Richard said he would take care of it. They called me back over 2 hours later to pick up. They had done NOTHING but check the air bag. I told Richard about several new issues, and that I have criminals who are tearing up my truck in every possible way. They have made an actual cut in the body on the left side, they have taken out many plastic screws from the bed of the truck, they have bashed in the body in several places, they have bent parts of the body in several places, they have stolen my entire keychain of keys when I accidentally left keys in truck at a gas station while I paid for gas in SLO -- Oddly Richard has not noticed any of this when called to his attention. I believe he is allowing access to my truck when I take it in now. I will NEVER return to Mullahey. I had told all my friends how fabulous this dealer was -- that has changed drastically. The owner should assess his employees and their activities for quality and HONESTY. I would never go back.

One star is to many. This was the worst experience I have ever had purchasing anything. I bought a used 2017 F150 on Memorial Day weekend 2020. I had the vehicle for a month and a half, until July 9 2020. They called me and said that Capital One could not finance me. This is after having to go back and sign 3, yes THREE, new contracts. And numerous trips to get them more information. I was told by Greg the Sales manager that Capital One could not verify employment, then I was told by Adrian, the finance manager, Capital One could not verify income, then I was told that I lied on the credit application about my income by some guy named Dee, I have no idea what he does, but its even less than Adrian or Greg. After a month and a half of owning the vehicle Adrian called and said the financing fell through and I had to return the truck. During this time they kept sending out credit inquiries drive my credit score down quite a bit. I, for obvious reasons was pretty pissed off at this situation, and I let all three of these guys know that. They called me at 11 am, and at 5 pm, 6 hours later they sent a repo truck to take my vehicle that I had invested about $1500 in improvements. During the repo, the driver actually hit me with his truck, while backing up. I told him he hit me in the leg, but continued to drive away. The Sheriff had to get involved at this point. Now Adrian, Greg and Dee want me to pay $450 for the repo, about $600 for repairs to the truck, in which they wont provide proof of damage, or the money I spent on improvements.( lift kit and side rails, steps) The Sheriff Dept. took photos of the truck, showing NO DAMAGE to the vehicle. They also are charging me for mileage for the time I had the truck. And to this point Mullahey Ford still hasn't returned my $5000 down payment, or refunded the $360 I had to spent to get a second key. They only gave me 1 key. What really gets me upset is that they are treating me like a deadbeat and a criminal. Three weeks after all this, I went out and bought a new car, and I was financed by Capital One, the same company that Adrian the finance manger, Greg the sales manager and the third knucklehead, Dee, all said couldn't or wouldn't finance me. At the second dealer, I sign twice as many forms that Mullahey had me sign. This makes me think this was a scam of some sort. This entire situation cost them a sale, and my wife was gonna trade her 2015 F150 in for a new 2021 F150. My next step is to file a compliant with DMV, and the Consumer Financial Protection Bureau. I hope this helps someone else from being, what I feel, is some type of scam.

One star is to many. This was the worst experience I have ever had purchasing anything. I bought a used 2017 F150 on Memorial Day weekend 2020. I had the vehicle for a month and a half, until July 9 2020. They called me and said that Capital One could not finance me. This is after having to go back and sign 3, yes THREE, new contracts. And numerous trips to get them more information. I was told by Greg the Sales manager that Capital One could not verify employment, then I was told by Adrian, the finance manager, Capital One could not verify income, then I was told that I lied on the credit application about my income by some guy named Dee, I have no idea what he does, but its even less than Adrian or Greg. After a month and a half of owning the vehicle Adrian called and said the financing fell through and I had to return the truck. During this time they kept sending out credit inquiries drive my credit score down quite a bit. I, for obvious reasons was pretty pissed off at this situation, and I let all three of these guys know that. They called me at 11 am, and at 5 pm, 6 hours later they sent a repo truck to take my vehicle that I had invested about $1500 in improvements. During the repo, the driver actually hit me with his truck, while backing up. I told him he hit me in the leg, but continued to drive away. The Sheriff had to get involved at this point. Now Adrian, Greg and Dee want me to pay $450 for the repo, about $600 for repairs to the truck, in which they wont provide proof of damage, or the money I spent on improvements.( lift kit and side rails, steps) The Sheriff Dept. took photos of the truck, showing NO DAMAGE to the vehicle. They also are charging me for mileage for the time I had the truck. And to this point Mullahey Ford still hasn't returned my $5000 down payment, or refunded the $360 I had to spent to get a second key. They only gave me 1 key. What really gets me upset is that they are treating me like a deadbeat and a criminal. Three weeks after all this, I went out and bought a new car, and I was financed by Capital One, the same company that Adrian the finance manger, Greg the sales manager and the third knucklehead, Dee, all said couldn't or wouldn't finance me. At the second dealer, I sign twice as many forms that Mullahey had me sign. This makes me think this was a scam of some sort. This entire situation cost them a sale, and my wife was gonna trade her 2015 F150 in for a new 2021 F150. My next step is to file a compliant with DMV, and the Consumer Financial Protection Bureau. I hope this helps someone else from being, what I feel, is some type of scam.

James (Jim Beckman) was my sales person from start to finish. Mallahey Ford was selling a used Mitsubishi with the color and every option I wanted. I found the listing on cars.com, as I’m from Tucson AZ, and Jim made the car buying easy regardless of the hundreds of miles in between. I had to have this specific car as it was in better shape than most in my area, and they didn’t come close to “taking advantage” of how much I wanted this car. Even delivered the car to me in Arizona HIMSELF. They did not hassle me with extras, gave me an EXTREMELY fair price on a rare Evo that was just as nice in person as in pictures. I can not thank Jim enough for all the hard work and A customer service experience. Very down to earth, completely straight forward, and puts the customer first.. What more can you ask for from a salesman, when making such a big purchase?!

Unethical, childish and immature. Took a truck in for a Ford Safety Recall. They refused to perform the repair because we bought the vehicle from another dealer.

This is the third time I’ve purchased a new car at Mullahey Ford. They make it very easy for me. Everyone at Mullahey is so nice and helpful! My phone gets connected to my car before I leave because my salesperson makes sure of it. They also show me all the new and updated technology that Ford has added. If your car doesn’t have keyless entry you’re missing out! Thanks again to Mullahey Ford and especially Eric for the help.

Couldn't have wished for a better purchasing experience. I've been to other dealers where all they ask is what its going to take to sell you a car, here it's much more relaxed and they work off the pace I need to work at. They went over every detail and question I had in full detail and left no stone unturned.

It's refreshing to walk in look at a car sit down and no haggling, And walk out with the new car within an hour.

To start off, it was an extremely disappointing experience from the get go. I inquired about a new 2018 Ford Expedition Limited MAX 4x4 online. I was then sent a quote from the Internet Sales Manager, Charles Holdon. On this quote, he quoted me a $23,777 discount. I went in today to check out the vehicle and talk about purchasing it. Not only did Charles Holdon lack the knowledge of the vehicle he was selling, he proceeded to tell me that they currently do not have a 4x4 on the lot, even though the vehicle displayed online clearly states 4x4. When I then showed him the quote he sent me, he proceeded to back peddle and say that it was a mistake. He went on to claim that he only has a 4x2 in stock and would NOT honor that price quoted. I could not be more blown away by Charles Holdon’s unprofessionalism and this company’s lack of detail when it comes to sales and customer service. Please do your self a favor and stay far away from this train wreck of a company! If I could, I would rate this company less than zero stars.

They follow up of my needs regarding buying a car. I would say they have really good customer service. I didn't buy a car yet from them, but I'll consider them on my next purchase.