Skip to main content

Florence Toyota

(433 reviews)
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–1:00pm
Sunday Closed Closed

Reviews

(433 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Florence Toyota from DealerRater.

Want to share your experience with this dealership?

Write a review

I was very pleased with the honesty, fairness and pricing

I was very pleased with the honesty, fairness and pricing of yesterday's repair on my very old Toyota Camry Hybrid. There was zero pressure to forgo the repair and purchase a new car as I had anticipated. Raymond Kovacsiss (in the service department) is a straight shooter and an asset to the company.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Bought a 2019 Tacoma with the help of salesman Billy

Bought a 2019 Tacoma with the help of salesman Billy Tisdale. He was very likable and friendly. He worked hard to satisfy me during my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Don Jackson was our a salesman and he was a pleasure to

Don Jackson was our a salesman and he was a pleasure to work with. Brought my vehicle in for an oil change this week and worked with Ray Kovacsiss who was very nice, professional and helpful. Thank you Ray. My only complaint with this dealer is that the buying process took wayyyy too long. We were there for hours, and we were getting very aggravated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is my second time working with Jerome.

This is my second time working with Jerome. He was very pleasant to work with and I enjoyed talking to him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very good maintenance service and customer support by

Very good maintenance service and customer support by Derome. He is very easy to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Jam up Team!

Jam up Team!! Don Jackson was an excellent salesman!! I would definitely refer Toyota Florence to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This dealership thinks because they sell Toyotas they

This dealership thinks because they sell Toyotas they will always have business because Toyota is a good car. However this dealership had to understand that if they keep up their shady practices they will fall. I dislike Florence Toyotas practices, customer service, finance department (especially the foreign guy who’s been working there for years). I give them a -1!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I want to thank Jerome for his excellent customer service

I want to thank Jerome for his excellent customer service and his pleasant attitude towards helping me with my service. He was so helpful and kind and thoughtful and knowledgeable and I really enjoyed his attitude and he made the experience very enjoyable. Thanks again Jerome keep up the great customer service attitude. Thanks again!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Toyota needs more people like Jerome as associates to help customers with the service. Thanks again Jerome.

Hi, I went to this dealership last Saturday and the

Hi, I went to this dealership last Saturday and the customer service was amazing. I also wanna thank Don for helping me and my fiancée find the right car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The service department employees are always eager to help

The service department employees are always eager to help and answer any questions I may have. They work diligently to have the vehicle ready when promised and notify you when they are done. I highly recommend Florence Toyota’s Service Dept!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.