Reviews
This has been the worst dealer I visited while shopping
This has been the worst dealer I visited while shopping for a vehicle in the last month. They baited me to come see a vehicle that was priced at $17,444. When I arrived, they gave me the run around when it comes to getting a purchase order. The following day the vehicle was priced at $27,444. They also was telling me that I wold vehicle forced to purchase a vehicle security insurance. They claimed that I didnt have an option whether I want to add or not. I would not recommend this dealer to anyone. Not even if you are desperate!!!
This has been the worst dealer I visited while shopping
This has been the worst dealer I visited while shopping for a vehicle in the last month. They baited me to come see a vehicle that was priced at $17,444. When I arrived, they gave me the run around when it comes to getting a purchase order. The following day the vehicle was priced at $27,444. They also was telling me that I wold vehicle forced to purchase a vehicle security insurance. They claimed that I didnt have an option whether I want to add or not. I would not recommend this dealer to anyone. Not even if you are desperate!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Not a great experience.
Not a great experience. The prices seem really low but then there’s a couple thousand of add-ons and a really hard sell on the financing. I walked away
Not a great experience.
Not a great experience. The prices seem really low but then there’s a couple thousand of add-ons and a really hard sell on the financing. I walked away
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I bought a car only had a budget of 250/month and cant
I bought a car only had a budget of 250/month and cant believe they made it happen! Thank richard tony and bappy for my 2011 Lexus ES 350
I bought a car only had a budget of 250/month and cant
I bought a car only had a budget of 250/month and cant believe they made it happen! Thank richard tony and bappy for my 2011 Lexus ES 350
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buyer beware!
Buyer beware! My experience at this dealership was a complete waste of time and a frustrating example of bait-and-switch tactics. They advertised a very attractive price online, which is why we decided to visit. However, once we got to the negotiation stage, a mandatory "accessory package" totaling $2,900 was suddenly added to the cost. The so called accessory is something you can get in line for $25!!! These weren't optional upgrades; they were forced upon the buyer, effectively negating the advertised low price. This dealership operates with a clear lack of transparency and seems intent on deceiving customers. Do yourself a favor and look elsewhere for a trustworthy car buying experience. Karina was a fantastic help, just too bad she works for xxxx bags!
Buyer beware!
Buyer beware! My experience at this dealership was a complete waste of time and a frustrating example of bait-and-switch tactics. They advertised a very attractive price online, which is why we decided to visit. However, once we got to the negotiation stage, a mandatory "accessory package" totaling $2,900 was suddenly added to the cost. The so called accessory is something you can get in line for $25!!! These weren't optional upgrades; they were forced upon the buyer, effectively negating the advertised low price. This dealership operates with a clear lack of transparency and seems intent on deceiving customers. Do yourself a favor and look elsewhere for a trustworthy car buying experience. Karina was a fantastic help, just too bad she works for xxxx bags!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
*** SCAM ALLERT*** Karplus is a SCAM OPERATION.
*** SCAM ALLERT*** Karplus is a SCAM OPERATION. They advertise a price then last minute say they added $3,500 worth of xx accessories on and jack up the price. In my case it was an $9,000 car as advertised and when I tried to buy it for full price they said they added a: $1,400 alarm system with a 3 year monthly payment And $700 door protectors. Yes $700 door protectors. LOL Added 50% to the price of the car. ***SCAM ALLERT***
*** SCAM ALLERT*** Karplus is a SCAM OPERATION.
*** SCAM ALLERT*** Karplus is a SCAM OPERATION. They advertise a price then last minute say they added $3,500 worth of xx accessories on and jack up the price. In my case it was an $9,000 car as advertised and when I tried to buy it for full price they said they added a: $1,400 alarm system with a 3 year monthly payment And $700 door protectors. Yes $700 door protectors. LOL Added 50% to the price of the car. ***SCAM ALLERT***
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I cannot say much about this place.
I cannot say much about this place. It is the opposite of most other used car dealerships. Usually, as soon as you enter the premises, someone will show up and will try to keep you there. Here, I was able to look at the car I was interested in, but in the over 15 minutes I spent on the premises, I did not encounter anyone. So I left.
I cannot say much about this place.
I cannot say much about this place. It is the opposite of most other used car dealerships. Usually, as soon as you enter the premises, someone will show up and will try to keep you there. Here, I was able to look at the car I was interested in, but in the over 15 minutes I spent on the premises, I did not encounter anyone. So I left.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I had my own financing with navy fed.
I had my own financing with navy fed. Told them I didn’t want a credit app. They said they would soft pull my credit to verify my identity. I said ok no problem soft pull. Then They hard pulled my Experian and Transunion reports. Then the sales manager Javier gave me a xx excuse that they needed to do a hard pull. No reason why. He said “just call them and tell them you pulled out of the deal” and the whole time they could’ve just made a phone call to both bureaus to remove it. Was also told my car was being washed while I was an hour away at my credit union branch in Hawthorne getting the draft check to give to them. They said it would be done once I come back. It wasn’t. And I waited 30 additional minutes for that even after signing 2 million pieces of paperwork. Definition of shady dealer tactics. When I was signing the carfax disclosure their rating was 2.6/5. Starting to understand why that’s the case now.
I had my own financing with navy fed.
I had my own financing with navy fed. Told them I didn’t want a credit app. They said they would soft pull my credit to verify my identity. I said ok no problem soft pull. Then They hard pulled my Experian and Transunion reports. Then the sales manager Javier gave me a xx excuse that they needed to do a hard pull. No reason why. He said “just call them and tell them you pulled out of the deal” and the whole time they could’ve just made a phone call to both bureaus to remove it. Was also told my car was being washed while I was an hour away at my credit union branch in Hawthorne getting the draft check to give to them. They said it would be done once I come back. It wasn’t. And I waited 30 additional minutes for that even after signing 2 million pieces of paperwork. Definition of shady dealer tactics. When I was signing the carfax disclosure their rating was 2.6/5. Starting to understand why that’s the case now.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
5 stars!
5 stars! Fernando and the staff at CarPlus.com exceeded my expectations. They provided top-notch service, expert knowledge, and a friendly attitude, making my car-buying experience seamless. I'm extremely pleased and highly recommend them!
5 stars!
5 stars! Fernando and the staff at CarPlus.com exceeded my expectations. They provided top-notch service, expert knowledge, and a friendly attitude, making my car-buying experience seamless. I'm extremely pleased and highly recommend them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Worked with my income and made sure I took my car the day
Worked with my income and made sure I took my car the day I got there
Worked with my income and made sure I took my car the day
Worked with my income and made sure I took my car the day I got there
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We left with our dream car, all thanks to Ben, Tony and
We left with our dream car, all thanks to Ben, Tony and Elizabeth. They offered us the best deal for the Mercedes S class that we have been longing to purchase. Karplus gave us the best deal, from monthly payment and interest. Do not bother going to other dealerships such as CarMax, come to Karplus where you will be taken care of as family and provided the best deal. Trust, you will not regret it, just like we did!
We left with our dream car, all thanks to Ben, Tony and
We left with our dream car, all thanks to Ben, Tony and Elizabeth. They offered us the best deal for the Mercedes S class that we have been longing to purchase. Karplus gave us the best deal, from monthly payment and interest. Do not bother going to other dealerships such as CarMax, come to Karplus where you will be taken care of as family and provided the best deal. Trust, you will not regret it, just like we did!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase